Putting in line National Innovation Strategy and Local Innovation strategy Gianluca Vannuccini Manager of the IT Infrastructure Development Office IT Department Municipality of Florence Joint Meeting WG Entrepreneurship and SMEs and WG Innovation 28th March 2019, Florence

Florence Smart City Governance Model Horizon2020, Digital Agenda for Europe, Three-Year Plan for ICT in Public Administration in Italy 30-years view in Florence Smart City Plan 3-year action plan Firenze Digitale Agreement among Utilities, Tuscany Region, Chamber of Commerce, University

A Holistic Approach to Digital & Smart Florence Technologies BigData/Data quality Smart City Control Room IoT/sensors OpenData Integrated Digital Services Citizens Students Startups Professionals City Organizations Tuscany Region Hospital Public Utilities Municipality University Fire Brigades Ambulance Coordination Center

Smart City Projects REPLICATE Smart City Lighthouse Project 23M€: Smart e-mobility Smart irrigation in 4 parks Smart benches Smart waste Smart ligthing Smart City Control Room 2130 hotspots FirenzeWiFi unique-UX open WiFi network 1581 dataset in Open Data Firenze 90.000 digital identities + SPID >100 digital services PON Metro Structural Funds 40M€ – Infomobility, sensors, apps Shared mobility: Bike sharing free flow 4 Car sharing operators RESILIENCE Dashboard: RealTime data exchange among resilience actors

The needs we address Citizens don’t know city available digital services&apps Citizens don’t use city available digital services&apps Citizens want to save their time and do things quickly and easy Many startups&professionals don’t know/use open data to simplify or boost their job Decision makers systematically need insights from data and from participatory processes

Municipality of Florence: IT Manager, staff, digital services specialists, data manager & data experts Cispel: project management, coordination of utilities Public Utilities: digital services specialists, city service providers Tuscany Region: digital services for health&car driving tax, communication Chamber of Commerce: digital services to businesses University: know-how, research, students engaged in dissemination Main actors involved

How do we want to measure our actions impact # of services available in digital # of micro-services published at city level from different public service providers # of User Journeys interconnected with several micro-services # of digital services by city providers integrated with national ID and payment platforms 2030&2050 KPIs on sustainable environment, smart mobility, digital services # of dataset of Public Utilities aligned&qualified with city data platform # of events to promote digital services & open data to citizens&companies

GOAL#1 Smart citizens Using public digital assets (opendata, apps) to promote new skills and e-competencies Meeting continuosly students, elderly people, startups, researchers to spread the word on how many digital services and data are available, and what to do with them Structured engagement with all schools of Florence on innovation & resilience best practices

GOAL#2 Make it simple! Living in Florence more simply thanks to digital services Micro-service & interoperability architecture covering the largest % of public services at city level (UIA call 2019) Data integration across Public Bodies, Public Service Providers, National Agencies Designing simpler services with co-design and trained civil servants Once only principle implemented Satisfying citizens needs faster, by leveraging the opportunities provided by city innovation Promoting green activities (walking, sports, events) Happy citizens! - pollution + quality of life

GOAL#3 Learn, Govern, Share, Decide with data Partnership with Bloomberg Philantropies&GovEX Data-based governance&participation on cycling incidents Listening Marathons FirenzeSemplice.it initiative driven by listening & participatory processes Smart City Control Room Dashboard for Policy Makers Realtime data made available to the Mayor and top decision makers Input for the new «green shield» for the city – new green mobility policy for Florence Open&participated map of Public city spaces for citizens Public consultation in Open Government Partnership Public tender for associations to build the map New open dataset Participation in the 5 Quartieri Link w Public Spaces Co-management Regulation

Where we got inspiration…

Thank you! gianluca.vannuccini@comune.fi.it @gvannuccini Creative Commons This work (photos excluded) is licensed with Creative Commons - Attribution – Share Alike - 3.0 Italia Credits on the images The author of this presentation shall not claim any right on the pictures and images used in this document. Through reverse search of Google Images, it is possible to gather the link to which each image is available on the web.