September 2019 Proposed Service Changes Public Comment Meetings May 16 & 21, 2019

MEETING PURPOSE Thank you for joining us and participating in this community discussion. The purpose of this meeting is to take public comments on proposed service changes that will take effect on: Monday, September 2, 2019 (Labor Day). Sunday/Holiday schedule operates on Labor Day. No final decisions have been made.

MEETING FORMAT Be considerate of meeting attendees and COTA staff. Please silence cell phones and other technology. Participants are encouraged to complete comment cards. Please print clearly. Following the presentation, staff will be available at each table to take your comments or feedback.

SERVICE CHANGE SCHEDULE COTA modifies service three times per year – the first Monday of: January May September September 2019 changes will begin on: Monday, September 2, 2019 Sunday/Holiday schedule operates on Labor Day.

September 2019 Proposed Service Changes TRAVEL TIMES Changes

Schedule adjustments Goal: Improve on-time service by adjusting the scheduled stop departure and arrival times Frequent Lines 2 E. Main/ N. High (Sunday) 5 W. 5th Ave./Refugee (Weekday) 8 Karl/S. High/Parsons (Saturday) 23 James/Stelzer (All days) CMAX (All Days) Tentative: Lines may be added or removed as on-time performance information becomes available. 6

Schedule adjustments Goal: Improve on-time service by adjusting the scheduled stop departure and arrival times Standard Lines 6 Cleveland/ Sullivant (Weekday) 11 Bryden/ Maize (Weekday) 25 Brice (Weekday) 32 N. Broadway (Sunday) Night Owl (Saturday) 102 Polaris Pkwy/ N High Rush Hour (Weekdays) 51 Reynoldsburg 61 Grove City 72 Tuttle Tentative: Lines may be added or removed as on-time performance information becomes available. 7

September 2019 Proposed Service Changes Seasonal service

Zoo bus 2019: End of seasonal service Labor Day (September 2) is the final day or Zoo Bus service in 2019. Zoo Bus operates Holiday/Sunday on Labor Day. Zoo Bus began weekend-only service May 11. Seven-day-a-week service will begin May, 27 (Memorial Day). Zoo Bus operates Holiday/Sunday on Memorial Day and July 4. 9

September 2019 Proposed Service Changes Route changes

OSUAir: Discontinue service Goal: As many OSU students utilize AirConnect, COTA proposes discontinuing OSUAir service. Next Steps: Increase outreach to OSU student bus pass holders to encourage use of AirConnect. Improve transfer experience between OSU area bus lines and AirConnect in downtown Columbus. Why? OSU student ridership data shows very low use of OSUAir. Most OSU student pass holders already opt to use AirConnect over OSUAir. 11

AirConnect: New downtown Routing Goal: Improve transfer experience and reduce customer confusion by moving AirConnect to High Street in both directions in downtown Columbus. 12

Long-Term Detour: Line 51 Reynoldsburg Goal: Maintain afternoon/evening service quality when Ohio DOT closes downtown 3rd Street ramp to I-70 for a highway expansion project. Nearest I-70 entrance to downtown will be Miller-Kelton during construction. Possible alternative routing: After serving COTA Transit Terminal exit to S. High from Rich St. Continue on S. High Street to SR 104. Use 104 eastbound. Exit 104 at James Road to access I-70 and continue over regular route. Reserve direction in downtown serving COTA Transit Terminal first, and Spring Street terminal last. Take N. 4th Street to I-670. Use southbound ramp to I-71 and eastbound ramp to I-70 to continue on regular route. 13

Long-Term Detour: Line 23 at James & Livingston Goal: Maintain northbound Line 23 service on James Rd between E Livingston & E Main during construction project beginning July 1. Southbound buses will stay on the regular route. Temporary Northbound Routing: Westbound on E. Livingston Ave. Right on Eastmoor Blvd. Right on E. Main St. Left on James Road and continue on regular route 14

September 2019 Proposed Service Changes Trip changes

Add trips to reduce overcrowding Goal: Reduce overcrowding on Rush hour-only lines and maintain safety for passengers. Lines to watch: Line 72 Tuttle Line 73 Dublin 16

COTA MicroTransit Pilot Beginning July 2019 COTA MicroTransit Pilot

Overview COTA PLUS: Grove city on-demand shuttle pilot Goal: Address gaps by expanding mobility options through connections to fixed-route system Overview On-demand, COTA-operated service. Wheelchair-accessible vehicles. Service within defined zone. Shared trips with multiple pickups and drop offs. Provide access to new Mt. Carmel Grove City Hospital, Mid-Ohio Foodbank and multiple businesses. 18

Overview COTA PLUS: Grove city on demand shuttle pilot One-year pilot program in Grove City launching July 15 Riders can schedule trips through VIA Transportation’s mobile application or call COTA Customer Service Operates weekdays 5:30 a.m. – 8:00 p.m. Travel anywhere within zone Funding partnerships with Grove City and Mid- Ohio Regional Planning Commission 19

Fare Structure COTA PLUS: Grove city on demand shuttle pilot * Rides from bus stop to bus stop require a fare 20

Fare Structure COTA PLUS: Grove city on demand shuttle pilot * Rides from bus stop to bus stop require a fare 21

construction-Related September 2019 Proposed Service Changes construction-Related

Short North Streetscape Construction Goal: Maintain service during construction on N. High Street from Starr Avenue to 9th Avenue through 2020. Expect delays and temporary stop closures For more information on the project: columbus.gov/highstreet Lines affected: CBUS Line 1 Kenny/Livingston Line 2 E. Main/N. High Line 5 W. 5th Ave./Refugee Night Owl Line 102 Polaris Pkwy/ N. High (formerly Line 2L) 23

Short North Streetscape Construction Project Status, as of Spring 2019 24

Relocate Long & High stop (Id 4157) Goal: Return Long & High stop to southwest corner upon completion of construction project on that corner. Expected relocation to take place in summer 2019. Exact date to be determined. 25

Ongoing construction impacts Goal: Maintain bus service during regional construction projects. E. Livingston Ave. between S. High St. and Parsons Ave. (Line 1, Line 4, Line 8) Short North Phases 3 & 4 from Starr to 9th Avenues (CBUS, Line 1, Line 2, Line 102 (formerly 2L), Line 5, Night Owl) Cleveland Ave. from E. Long St. to Mt. Vernon – Creative Campus Project (Line 6, Line 9, CMAX) North Broadway & Olentangy River Road roadway & freeway improvements (Line 32, Line 72) Polaris Parkway from I-71 to Westerville Rd. improvements (Line 102 (formerly 2L), CMAX) N. High St. & E. 15th Ave. redevelopment (Line 1, Line 2, Line 102 (formerly 2L), Line 31, Night Owl) Riverside Dr. & Nottingham Rd. ODOT paving, crosswalk, and ramp improvements from April 11th through late 2019 (Line 32, Line 73) 26

Watch for delays in the following areas Goal: Inform customers of expected upcoming construction delays. Hamilton Road from I-70 to Refugee Road (Line 5, Line 23, Line 24) Addition of shared use path on west side and sidewalk on the east side Late April 2019 W. Third Ave. between Northwest Blvd. & Edgehill Road (Line 3) Sidewalk construction on north side of street May 2019 McGuffey & Duxberry sidewalk construction (Line 8) July 2019 27

Watch for delays in the following areas Goal: Inform customers of expected upcoming construction delays. Hamilton Road from 161 to Morse Road street widening (Line 24) July 2019 E Main St & McNaughten (Line 2, Line 25) expected August 2019 Cleveland Ave and 161 (CMAX, Line 35) expected October 2019 28

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