Supply Chain Functions Level 1 Low Capability Level 2 Level 3 Average Capability Level 4 Level 5 High Capability Planning Sourcing Manufacturing Warehousing Transportation Returns Current Level Target Level
Client’s expectation Promised Delivered
Client makes a new request. . . 4. Ensure budget & write SOW 2. Offer alternative 4. Ensure budget & write SOW 1. Yes, will do it 3. Run short diagnostic A lot New business potential Time Required A little Not Relevant Relevant Project Relevance
Where the Consulting Magic Happens High-Level Process Steps 1 Create Hypotheses 6 9 2 Gather Data and Analyze 7 10 Confirm Hypotheses 8 11
Consultant’s Confidence in Solution High Certainty in Solution Low Start End Project Timeline