Electronic Communication OAT 121 Intro to Office Support Click to add notes
Electronic Communication Communication by computer or cell phone
Keeping in Touch E-mail Text Messaging Phone Bulletin Board Teleconferencing
E-Mail Tips Use an interesting subject line Keep it short Watch punctuation and capitalization Distinguish between “Reply” and “Reply All” Watch your tone Use emoticons sparingly Lesson descriptions should be brief.
Why Use Electronic Communication? Interactive Combines multimedia Enhances collaboration Fast Example objectives At the end of this lesson, you will be able to: Save files to the team Web server. Move files to different locations on the team Web server. Share files on the team Web server.
E-mail 70% Cell Phone 25% Text Message 5%
Cell Phone Etiquette Set to vibrate when needed Keep public conversations short Use hands-free device while driving Excuse yourself before taking calls Lower your voice level
Text Messaging Tips Don’t text and drive Use only for informal conversations Be aware of your tone Turn it off during class