Flexible Services iNotice Board Sunday, January 31, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Sunday, January 31, 2016 Actual Trips: 197 Actual Passengers Transported: 238 Overall On Time Performance: 99.5% Scheduled: 40.0% Appointment Time: 100% Productivity: 1.34 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Sunday, January 31, 2016 Actual Trips: 110 (36%) Actual Passenger Transported: 123 Overall On Time Performance: 100% Scheduled: 100% Appointment Time: 100% Productivity: 3.5 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Sunday, January 31, 2016 Total Trips: 307 Trip Per Hour: 3.5 Actual Passengers Transported: 361 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Sunday, January 31, 2016 STAR Transported: 154- Ambulatory 84-Wheelchair / Scooter, Etc Advantage Transported: 123- Ambulatory 0- Wheelchair / Scooter, Etc Total : 277- Ambulatory 84- Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6