SMS 2003 Install and Configuration Walkthrough © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

SMS 2003 Patch Management: How It Works Microsoft Download Center Setup: Download Security Update Inventory and Office Inventory Tools; run inventory tool installer Scan components replicate to SMS clients Firewall Clients scanned; scan results merged into SMS hardware inventory data SMS Distribution Point Administrator uses Distribute Software Updates Wizard to authorize updates SMS Site Server SMS Clients Update files downloaded; packages, programs & advertisements created/updated; packages replicated & programs advertised to SMS clients SMS Distribution Point Software Update Installation Agent on clients deploy updates Periodically: Sync component checks for new updates; scans clients; and deploys necessary updates SMS Clients SMS Clients © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

SMS 2003 Feature Packs Mobile Device Management Feature Pack Add-on to SMS 2003 to manage Windows CE/PPC based devices Delivers an integrated solution for servers, desktops, and devices OS Deployment Feature Pack Ability to deploy industry recognized images to existing desktops Integrated process for planning, state, and data migration, OS deployment, and post deployment changes © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Microsoft Operations Manager 2005 © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Reduced Time to Value Out-of-the-box Management Packs and Reports Self deploying, auto targeting of MPs, Self managing Computer Discovery and Agent management through simple wizards Improved install based on MSI Pre-requisite checker to ensure successful install Rolling upgrades to allow management during upgrade Simplified “To Do” list and Information Center within MMC © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Proof Point: Microsoft OTG Microsoft Internal Network Support (OTG) MOM manages ~7000 Servers worldwide All MOM alerts reported centrally (Redmond WA) < 2 minutes OTG Example: MS’ internal Exchange Environment 210 Servers in 72 locations worldwide 114 mailbox servers, 4.5M messages/day internally MOM monitors it all, only alerting as necessary Accuracy of MOM alerting reduces support churn Daily Averages (for Exchange) Events monitored 42,000 / day Performance metrics collected 1.2 million / day Average # MOM alerts < 1 alert / server / day Alert to Trouble Ticket Ratio BEFORE MOM AFTER MOM 35 : 1 3 : 1 © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

MOM 2005 Feature Set Ease of Use Improved Infrastructure Ease Of Deployment Agentless Monitoring MSI based Setup, Pre install Wizard Agent Management Broader support of Topologies (Firewall) Improved Scale Security, 64 bit, International Rolling Upgrades Improved Infrastructure Instance Aware monitoring Service Discovery Cluster Monitoring New reports, tasks, views and diagnostics XML based import /export MP refresh Ease of Use Operations Console and Server Status Monitoring SQL Reporting and Data warehouse Topological Views Auto Alert resolution Scopes and Nested Groups Overrides Tasks – UI and runtime Diagnostics Better integration with Trouble Ticketing Maintenance Mode Multi Pane view © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Reporting Based on SQL Reporting Service and the System Center Data Warehouse: Long term data storage Customization Dynamic/Sophisticated reports Per report security Exporting data to other formats Service specific reports out of box Summary reports Capacity and performance trend graphs Operations reports Resources Availability and Reliability Capabilities View or print Publish to Web site Schedule generation offline © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Improvements in Performance and Scale   MOM 2000 (06/2001) MOM SP1 (01/2003) * MOM 2005 (Q4 2004) Scale (nodes/zone) 1,000 2,000 3,500 Alert latency (1000 nodes) > 600 seconds 270 seconds 30 seconds Agent heartbeats (1000 nodes) Discovery (1000 nodes) 15 minutes 3 minutes Agent push (1000 nodes) 30 minutes 12 minutes Agent footprint (idle) 22 MB 18 MB 3.5 MB Agent footprint (managing Exchange) 40+ MB 12MB (agent process) 6MB (host process) © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

MOM Architectural Overview MOM 2004 Architecture Reporting Database Reporting Console MOM Database MOM Server Operator Console Admin Console Web Console Agents Agents © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

“Enhanced Operations” Operations Manager 2005 “Enhanced Operations” © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Connecting MOM Alerts Bi-Directionally to Other Management Framework e.g. Tivoli, HPOV MOM 2005 Management Group Product Connector Product Connector built on MCF © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Configuring MOM Third Party Management Packs HP Servers Proliant & Integrity lines MP by HP Cisco Appliances By Jalasoft UNIX & Linux Vintela, NetIQ and Metilinx And More Microsoft Management Alliance © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Dynamic Systems Initiative Develop Operationally Aware Applications by Capturing IT Standards in Software Manage the entire system dynamically Merc. Stage Shuttle Job Cache HTTP SQL Feed Store DSS FTP Instrumentation Guidelines Operations Knowledge Data Center Policies Automatically deploy applications and resources Virtualized Platform System Definition Model © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

For More Information… Product Information Dynamic Systems Initiative Microsoft Operations Manager www.microsoft.com/mom Systems Management Server 2003 www.microsoft.com/sms SQL Reporting Services http://www.microsoft.com/sql/reporting/default.asp Dynamic Systems Initiative www.microsoft.com/dsi Setup and Configuration Help Blogs.msdn.com/mkleef http://www.microsoft.com/smserver/community © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Microsoft Events and Communities Not getting event invites anymore? Don’t know what's on in your state? Subscribe to TechNet Flash via TechNet Lounge http://www.microsoft.com/australia/technet Visit MSDN Community Website and join MSDN Connections http://www.microsoft.com/australia/msdn Subscribe to MSDN Flash Newsletter (events) http://msdn.microsoft.com/flash Or…Visit the Profile Center and subscribe to all of them https://profile.microsoft.com/RegSysSubscriptionCnt/SubCntDefault.aspx © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

© 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.