IBM Software Group Travel & Transportation MERMEC Group: monitoring and protecting transport routes with help from IBM Enables rapid recovery of critical business process, services and data for railway network monitoring and diagnostics Improves business continuity – reducing operational disruption in the unlikely event of an unplanned outage 24-hour recovery time objective and recovery point objective enabled The transformation: MERMEC Group implemented IBM® Tivoli® Storage Manager software to enable rapid recovery of its monitoring and inspection services for railway-network operators. Speaker notes: Client name: MERMEC Group Case study Link: http://www-01.ibm.com/software/success/cssdb.nsf/CS/STRD-9D9GZK Pull quote: “With the IBM Tivoli solution, we know that we are in safe hands.” — Domenico Scardicchio, CIO, MERMEC Group Company background: Founded in 1960 as Meridional Meccanica in Monopoli, Italy, MERMEC Group is focused on rail inspection, diagnostics and signaling, and on the development of asset management software for the rail industry. The group employs approximately 450 people and serves customers in 45 countries worldwide. MERMEC Group’s services span from the manufacturing of special motor units for railroad monitoring to the development of diagnostic systems for rail infrastructure and of software for railroad maintenance, inspection optimization and renewal planning. Solution components: Software IBM® AIX IBM Tivoli® Storage Manager Suite for Unified Recovery IBM Tivoli Storage Manager FastBack® IBM Tivoli Storage Manager Extended Edition IBM Tivoli Storage Manager for Enterprise Resource Planning Applications SAP ERP Hardware IBM BladeCenter® IBM Power Systems™ IBM System x® IBM Business Partner H.S. Systems Business challenge: MERMEC Group aims to support its customers in the railway industry in identifying and solving potential issues with their transport system, which might otherwise result in travel disruptions or even accidents. Without fully available monitoring and diagnostic services, the company could not achieve this goal, and knew that passenger safety could be at stake if it failed to solve system issues promptly. The benefit: By offering the right data protection tool for each of MERMEC Group’s specific requirements, IBM Tivoli Storage Manager Suite for Unified Recovery provides high levels of data protection for the company. The solution also manages the recovery of critical processes after a system failure – a crucial concern for MERMEC Group, as even a minor failure could easily translate into service disruption and, ultimately, undermine its customers’ operations. Solution components “With the IBM Tivoli solution, we know that we are in safe hands.” — Domenico Scardicchio, CIO, MERMEC Group Software IBM Tivoli® Storage Manager Suite for Unified Recovery Applications SAP ERP Servers IBM Power Systems™ IBM Business Partner H.S. Systems TIP14567-WWEN-00 1