Produce and Distribute What does that mean? Health Literacy Produce and Distribute Receive and Use It Plain Language

English Language Competence Take once a day. Tome una vez al dia. Tome once a day. eleven

My child is always safest in my arms. Cultural Competence My child is always safest in my arms. God decides when to take my baby. Have a priest bless the car seats.

African American elderly expect to be respected Tone of voice Eye contact Address as Mr., Mrs., or Ms.

This matters to health care Patients with limited literacy were shown to have Higher rate of hospitalization Higher use of emergency services This higher utilization has been associated with higher health care costs

A lot is happening.

Where Do We Begin?