Strategic Processes Core Processes Support Processes Drive Continual Improvement Conduct Management Reviews PR-01.02 Establish and Monitor Business Objectives Measure Customer Satisfaction PR-01.01 Strategic Processes Use as is Scrap Rework Control N/C Product PR-13.01 Utilize APQP Teams PR-02.03 Plate New Product Launch Fail Anodize Determine Customer Requirements PR-03.01 New Vendor Needed Select Vendor PR-06.02 PR-060.03 Schedule Production Perform Incoming Inspections PR-10.01 Inspect Product PR-10.03 Pack and Ship Product PR-15.03 Invoice Customers and Receive payment Clean and etch Core Processes Chromate Monitor Processes Purchase Materials/ Services PR-06.01 Maintain Production Equipment PR-09.02 Develop and Train Employees PR-18.01 Maintain Infra- structure Control Test Equipment PR-11.01 PR-11.02 Control Documents And Records PR-05.01 PR-16.01 Conduct Internal Audits PR-17.01 PR-17.02 Take CA/ PA PR-14.01 PR-14.02 Support Processes