$222m St John in Your Community (Area Committee draft only) St John delivers approximately 90% of emergency ambulance services throughout New Zealand from Cape Reinga on behalf of the Ministry of Health and Accident Compensation Corporation. Emergency Ambulance Services in New Zealand where the costs go Annual expenditure projected in 2017/18 $222m For emergency ambulance services 507,000 111 Emergency calls per year Average annual growth rate 5.4% 430,000 Incidents Per year Average annual growth rate 4.2% 390,000 Incidents Attended Average annual growth rate 3.0% Clinical Hub phone triage: Incidents handled – 48,764 Incidents resolved – 13,474 ED admissions prevented 97,096 Ambulance Services National Activity where the funding comes from

106 60 $1.76m Emergency Ambulance Services in Your Community 92.64% At present the information in this sheet has been amended to reflect boundaries that match the datasets that are used across St John. On the whole these reflect a boundary structure within the NZ Census called “Area Unit”, which do not match our Area Committee boundaries. This will create some inconsistency in the data but at it’s higher level we feel it is indicatively useful in the meantime anyway. In the future we hope to be able to align all of our St John data sources so it is possible to more accurately report these aligned to actual Area Committee boundaries. Cost of Ambulance Services for the Community Incidents by Priority Rural Red 30 Minute Response Performance 91.4% $1.76m effective cost of ambulance services to this community The Incidents we responded to were treated as follows …. Triaged and advice or phone referral to other healthcare services 71 Taken to the emergency department 1,996 Treated at scene 565 Treated and taken to GP or other community health service 99 92.64% of all responses were fully crewed 81.53% of all responses were supported by volunteers Responses to Incidents 106 incidents in this community were supported by our air ambulance partners 60 incidents were co-responded to with our Fire and Emergency partners In the last 12 months we responded to 2,699 incidents in this community

244 550 39 30 462 30 650 26 Other Services for Your Community To make New Zealand Communities stronger, safer, better, St John provides a number of services beyond the emergency ambulance service, helping to improve the wellbeing of your community especially those who are vulnerable or living in isolation. St John’s telecare service is supporting 244 people to live safely and independently within your community Medical Alarms In the last 12 months the your Health Shuttle Service transported 550 people to get to their health appointments, delivering over 3,400 transportations Health Shuttles The health shuttle service in here is supported by over 30 volunteers who contributed over 5,500 hours last year The FEDs program supports the community with 39 volunteers contributing over 2,800 hours last year Friends of Emergency Departments During the last 12 months over 462 people attended St John run training courses here in First Aid and CPR First Aid Training In the this Community there are 30 youth members supported by 3 leaders in gaining health, wellbeing, personal and leadership skills St John Youth Program In the last year we delivered the ASB St John in schools programmed through 10 programmes run teaching 650 Young People so they can confidently do basic first aid and call 111 in an emergency ASB St John in Schools With the support of the community we have a record of over 26 registered online AEDs within in this community @aedlocations.co.nz AEDs in the Community

13% 43 268 Support from Your Community 727 Supporter Schemes As a charity, ongoing support from communities throughout New Zealand is critical for St John to deliver it’s vital emergency ambulance service, and increasingly important charitable community health services, in playing our part to make New Zealand Communities stronger, safer, better. Supporter Schemes 13% of the this community are covered for ambulance transportations through their St John supporter scheme membership 268 Ambulance transportations were covered through the patients St John supporter scheme membership in the last year 43 regular givers from the this community are providing almost $12,700 in support to St John in the coming year Regular Giving In total the community contributed over $130,000 to support the services of St John in donations in the last year, which is the equivalent of $13.08 per head of population, compared with a national average of $3.97. Donations 727 supporter schemes With the support of over 35 volunteers the Community Op Shop contributed over $110,000 in contribution to support the delivery of life saving and community health services including the community Health Shuttle Community Op Shop In total the Community contributed over $350,000 last year to support St John. * Overall Contribution to Services In the last year, in addition to their annual St John supporter scheme membership fees worth $42,500 per annum, members of the scheme in here also made over $7,500 in additional donations *excludes bequests