Constance Hotels, Resorts & Golf Media & Entertainment Business challenge Island life may be idyllic for Constance Hotels, Resorts & Golf’s guests, but it poses challenges for the company’s managers. Slow, unreliable connections between resorts made it difficult to gain insight across the hotels of the group’s luxury brand. Transformation Constance Hotels, Resorts & Golf worked with IBM to build a hybrid cloud architecture that would act as a central data warehouse and analytics platform, breaking down data silos and enabling rapid insight into global operations. “When we saw IBM Watson Analytics, we realized that IBM was a step ahead of the rest.” —Roshan Koonja, CIO, Constance Hotels, Resorts & Golf Roshan Koonja CIO Constance Hotels, Resorts & Golf Business benefits: Accelerates delivery of insight from three weeks to a matter of minutes Increases timeliness and accuracy of data with near real-time updates Enables data-driven decision-making at both resort and group level Constance Hotels, Resorts & Golf Gaining unified insight across a string of island resorts with cloud-based analytics Solution components IBM® Cloud™ IBM Cognos® Analytics on Cloud IBM Data Refinery IBM Db2® Warehouse on Cloud IBM Secure Gateway Service IBM Watson Analytics® Client Name Constance Hotels, Resorts & Golf Company Background Constance Hotels, Resorts & Golf is a collection of five-star hotels peppered across the Indian Ocean, with properties in Mauritius, the Maldives, the Seychelles, Madagascar and Zanzibar. The group has a passion for hospitality, and offers tailor-made services that help guests experience luxury in beautiful surroundings, without ostentation. Business challenge Island life may be idyllic for Constance Hotels, Resorts & Golf’s guests, but it poses challenges for the company’s managers. Slow, unreliable connections between resorts made it difficult to gain insight across the hotels of the group’s luxury brand. The benefit Accelerates delivery of insight from three weeks to a matter of minutes. Increases timeliness and accuracy of data with near real-time updates. Enables data-driven decision-making at both resort and group level. Pull Quote “When we saw IBM Watson Analytics, we realized that IBM was a step ahead of the rest—they could give us the advanced, predictive analytics that we will need in the future.” —Roshan Koonja, CIO, Constance Hotels, Resorts & Golf Solution components IBM® Cloud™ IBM Cognos® Analytics on Cloud IBM Data Refinery IBM Db2® Warehouse on Cloud IBM Secure Gateway Service IBM Watson Analytics® Case study Link https://www.ibm.com/common/ssi/cgi-bin/ssialias?htmlfid=61017461USEN& Constance Hotels, Resorts & Golf is a collection of five-star hotels peppered across the Indian Ocean, with properties in Mauritius, the Maldives, the Seychelles, Madagascar and Zanzibar. The group has a passion for hospitality, and offers tailor-made services that help guests experience luxury in beautiful surroundings, without ostentation. Share this