ABMP Student Success Curriculum Topic 12: Professional Conduct

2. Professional Conduct Defined Conduct that follows accepted industry principles and shows compassion and caring for others. Appropriate dress Hygiene Academic integrity Respect for others Communication skills

3. Professional Dress Clothing should not draw attention to the body. School dress code

4. Classroom Disturbances Inappropriate cell phone use Side conversations Insensitivity Lateness Academic integrity Professional interactions with peers Professional interactions with instructors

5. Prohibited Activities Weapons or knives on campus Alcohol on campus or before class Illegal drugs on campus or before class Racial or sexual slurs Vandalism of the building or equipment

6. Academic Integrity Any action or attempted action that results in an unfair academic advantage for oneself is a breach of academic integrity. School’s policy on cheating

7. Professional Interaction with Peers Classmates are an important source of support and knowledge. Treat others kindly. Treat others respectfully. Avoid gossiping. Handle conflicts professionally.

8. Professional Interaction with Instructors Occasionally a student will develop a grievance towards an instructor. Ask for a private meeting. Never take up class time to air a personal grievance. Identify solutions. Meet with instructor and school administrator if necessary.

9. Grievance Procedure Follow the school’s grievance procedure if you have a grievance with a classmate or instructor: School Grievance Procedure:

10. I-Statements Verses You-Statements You statements feel blaming and lead to more conflict. “You never give me a chance to say what I think in class. You are so rude and always cut me off!” I statements help the other person understand your point of view. “When I am cut off in mid-sentence, it makes me feel like my ideas are not important to you. As a result, I usually don’t want to discuss issues with you. I would like it if you would let me finish what I am saying and then respond.”

11. Classroom Dynamics Anything that influences the interpersonal relationships and attitudes of students and instructors.

12. Sexually Inappropriate Behavior Confusing messages Poor draping Lack of personal modesty Poor body mechanics; leaning Body comments Listening and attitudes

13. Sexual Harassment Quid pro quo Hostile Environment School employee’s conduct causes a student to believe he or she must submit to unwanted sexual behavior to receive financial aid or pass a class. Hostile Environment Unwanted sexual conduct is so pervasive, persistent, or severe that it impacts a student's ability to participate in or benefit from an educational program.

14. Examples of Conduct That Could Be Considered Harassing Repeated unwanted requests for dates, sexual flirtation, sexual nicknames Unnecessary touching,hugging, etc. Sexually explicit comments, jokes Gender-based harassment Displaying sexually explicit drawings or written material Touching oneself sexually or talking about one’s sexual activity in front of others

15. Suggested Informal Procedure Tell the alleged harasser that his or her behavior is unwelcome and that you want him or her to stop. Write a letter telling the alleged harasser to stop. If the behavior does not immediately stop, follow the formal procedure.

16. Formal Complaint Oral Complaint Written Complaint To instructor or school administrator Written Complaint School administrator Schools Complaint Procedure

17. Gossip Good gossip Bad gossip How does gossip impact the massage classroom?

18. Negativity & Poor Attitudes Everyone is negative sometimes. How does negativity disrupt a classroom environment?

19. Conflict Conflict in the classroom Some examples from the past …

20. Ways People Deal with Conflict Do nothing and hope it goes away. Give in, even if its unfair. Avoid the person/people involved in the conflict. Get help from other people by gossiping. Argue aggressively.

21. Conflict Resolution React thoughtfully. Listen carefully. Attack the problem, not each other. Accept responsibility. Use direct communication. Look to the future.

22. You Create Your Classroom Experience Be friendly. Be kind. Be respectful. Don’t leave anyone out. Pay attention to your own behavior.

23. Manage Your Behavior & Attitudes Fill out the Professional Conduct and Classroom Dynamics Assessment (worksheet 12-1, page 133). Regularly do a behavior and attitude check. Be aware that behavior can have a negative impact on the rest of the class.

24. Process What do you want your classroom experience to be like? What behaviors are needed to ensure this reality?

ABMP Student Success Curriculum Find additional resources at ABMP.com.