Discharge Appointment Scheduling How to use StarPanel to request discharge appointments via Message Baskets and StarForms

This is how a patients information appears in Star Panel

Select the Forms tab

Click on VUH Discharge Appointment Request (in the BLUE font) First time users will need to search the Form by typing Discharge next to search title and clicking the box to the left of the form. Next click Refresh in the upper right corner. This saves the form as a preference.

The VUH Discharge Appointment Request Form appears

Type in the name of the Attending MD in the blank marked Ordering Attending Provider (Dr Tulipan in this example)

Click on Add Data to request an appointment

A set of blanks will appear

In the blanks type in the ordered appointment information.

It is MOST helpful to indicate if the patient had surgery in the Comments section.

Click on Save Only This Part

Your request is saved to the form. Press Modify to make corrections.

Click on Add Data to enter another appointment or radiology visit

Once again, a new set of blanks appear.

Type in the next appointment needed (radiology in this case). Click here to acknowledge the Radiology order in Wiz

Use the Comments section for special instructions (with and without contrast or before appt. in Neurosurgery)

Also use the Comments section to indicate when the appointment is with a provider OTHER THAN the attending (Dr P Russell in this case)

Remember to always click on Save Only This Part to save the information.

All appointments requested

Enter the contact numbers for the patient. This is CRITICAL if Central Appointment Scheduling needs to reach the patient after discharge. (if patient is going to a Nursing home or a relatives house please put this number in the Primary Contact # blank.)

After entering ALL of your requests, Click on Save to StarPanel

NOTE: Clicking Save to StarPanel saves this FORM to Star Panel It does NOT send your request to Central Appointment Scheduling. Another step is required to SEND your request.

Click OK to finalize form

A message is automatically generated with the request form attached

Central Appointment Scheduling would prefer this box be blank. This makes the message rise to the top of Central Appointment Schedulings message list

If you need to add information, please make the first character an asterisk. This will also make your message go to the top of Central Appointment Schedulings list.

To send your request, click on CentralApptScheduling

Do NOT click on any of these options at this time. They save the request to the pt.s chart They WILL NOT send your request to Central Appointment Scheduling.

What messages look like in Central Appointment Schedulings Basket. Notice Sneezy is at the top b/c you left the message blank! (this will make it faster for Central Appointment Scheduling to find it!)

These questions have the same Answer OH NO! I sent my request and now there is a change! What do I do? OH NO! I sent my request and now there is a change! What do I do? The patient has been discharged. What do I do? The patient has been discharged. What do I do? The ambulance is on the way. I really want to let Central Appointment Scheduling know. What do I do? The ambulance is on the way. I really want to let Central Appointment Scheduling know. What do I do?

Msgs? Use this function to get that request back to: Use this function to get that request back to: add information indicate a change indicate discharge

Open the patients chart in StarPanel

Click on Msgs?

This will show any ACTIVE messages. Click on the Date/time to open the request.

You have your request back!

Write your message in the white box (Dont forget to start with an asterisk)

Here is how your message looks to CAS. (Good thing you remembered the asterisk!)

When the request is returned, copy down the information for the patient. Now save this request to the chart by clicking on Appointment communication. This saves the entire string to the patients chart.

Questions or Help?? Contact Jon Hamilton (CAS) Jon Hamilton (CAS) Or if urgent. Scott Simms RN (Systems Support Services) Scott Simms RN (Systems Support Services) if urgent