Axios HR Care Webinar | 2-28-2018 HUMAN RESOURCES • INSURANCE • STAFFING Axios HR Care Webinar | 2-28-2018

Axios HR Care Webinar | 2-28-2018 Outline Axios HR Holistic Solution HR Unicorn Employee Expectations Leader & Manager Expectations HR Administration Work Setting up a Caring HR Dept Case Study #1: Not Profit Organization Case Study #2: Manufacturer Building the Action Plan Axios HR Care Webinar | 2-28-2018

Axios HR Care Webinar | 2-28-2018 Who is Axios HR? Axios HR is committed to improve the quality of life for the individuals, families, and communities we serve.  We do this by personalizing the business of employment… Through offering a wide breadth of Human Resource solutions to employers, employees, and job-seekers. Axios HR Care Webinar | 2-28-2018

Axios HR Care Webinar | 2-28-2018 Our Holistic Solution Axios HR Care Webinar | 2-28-2018

Axios HR Care Webinar | 2-28-2018 HR Unicorn Axios HR Care Webinar | 2-28-2018

Employees Expect HR to be Mobile and Easy Nearly Half of Workers are Millennials By 2020 46% of all U.S. workers will be millennials.1 67% of millennials judge their employers by their technological knowledge.1 Millennials expect to use the latest technology tools at work.1 Most Adults Use a SmartPhone As of 2015, 64% of adults own a smartphone. 2 34% growth in smart phone usage in US between 2015 and 2017.2 Employees Expect Mobile HR Self-Service Employees expect to be able to view and update anything related to their employment on their SmartPhone. If they have to call someone, email or fax a form, or go speak to someone in person can’t do this – they perceive this as inferior customer service. Failure to meet employee expectations about things that matter to employees like pay and benefits can cause retention issues. 1Millennials in the Workplace 2008 – Gen Y Author/ Expert Amy Lynch 2CompTIA’s study 2013 3Pew Research Study on Smart Phone Usage in US 2015 Axios HR Care Webinar | 2-28-2018

Leaders & Managers Expect HR to get to Talent Management Attract Develop Retain 1 Are postings alone getting you what you need? Do you have a passive recruiting strategy? Are your compensation and benefits market competitive? Is your culture inclusive? 2 A top driver for millennial engagement is personal development Do your managers know how to coach and mentor others? Do you allow job rotations and job shadowing? 3 Do you know your employee engagement results? Do you have an action plan for improvement? Relationship with their manager is a top driver for engagement, do your managers cultivate belonging? How do HR Unicorns make time to do 1-2-3 of Talent Management? Axios HR Care Webinar | 2-28-2018

50% of HR Work is Administrative Driving More Administrative Work Employees Have Lots of Life Events Are you: Using multiple vendors that require coordination? Coordinating these items internally? Then someone is ‘chasing and catching’: Communicating the same thing to multiple vendors Auditing the different tracking systems to keep them in synch Communicating status updates while employees wait Join the organization Change jobs Change schedules Change pay Change supervisors/ managers Get married or divorced Have a new child Become injured or sick Move to a new address Leave the organization Axios HR Care Webinar | 2-28-2018

Setting Up a Caring HR Function Don’t just look at your HR people – look at the platform and process that support them. Most HR Teams HR Unicorns People Is your HR team getting beyond ‘administrative’ role to provide ‘social worker’ and ‘strategy’pieces too? A recent study by SHRM, indicated that the typical ratio of human resource people to employees without a robust HRIS system was 1:501 In contrast, when an integrated system is implemented, the ratio increases so an HR person can support 137 employees.1 Platform How does your HR platform enable self-service for employees and managers? Does it automate transactional work? Process – How do the processes flow when it goes to various vendors and / or managers? Process People Platform By addressing all three elements you can ensure you and your employees have what they need, when they need it AND HR gets out of the weeds and to the important stuff. Axios HR Care Webinar | 2-28-2018

Axios HR Care Webinar | 2-28-2018 Case Study #1: Retail Situation: Huge ramp-up needed – doubled staff from 250 to 500 people Had 1 HR person and didn’t want to hire an army Action: Developed workforce plan Took on back-office HR – payroll, benefits administration, time and labor, etc… They added 1 HR person but did not have to add any other resources to their team Result: HR role focused on recruiting large number of people and performing social worker and strategy pieces Was able to meet hiring needs Kept HR ratio and overall costs down by outsourcing back-office Axios HR Care Webinar | 2-28-2018

Axios HR Care Webinar | 2-28-2018 Case Study #2: Manufacturer Situation: HR person challenged to drive culture and talent management Struggled to get out of the weeds, as employees drove many requests! Adding two out-of-state locations Action: Outsourced on back-office HR – payroll, benefits administration, time and labor, etc… They added 2 HR people Result: HR role focused on strategy pieces. She hired ‘social worker’ profile to supplement her locally and added another in large out of state location Kept HR ratio and overall costs down by outsourcing back-office Axios HR Care Webinar | 2-28-2018

Axios HR Care Webinar | 2-28-2018 Axios HR Resources Check out our brand new Axios HR Resources page! You can now access various resources, including recorded webinars, white papers, e-kits, case studies and our free HR diagnostic. For example, if you want to reference the Case Studies we discussed in this presentation, click HERE to access the page and download our content! Axios HR Care Webinar | 2-28-2018

Axios HR Care Webinar | 2-28-2018 Q&A Axios HR Care Webinar | 2-28-2018