QuickServe Online Training Customer Support Menu QuickServe Online Training Help Desk: Basic Information Frequently Asked Questions Feedback/Help Links QSOL Help Desk Tickets

QuickServe Online Help Desk hours of Operation: Customer Support Menu QSOL Help Desk QuickServe Online Help Desk hours of Operation: Monday - Friday 7am - 4pm EDT GMT/UTC -5 hours Closed on all major US holidays Our Goal is to respond to each Help Desk Ticket within 1 business day. If you need to report a product problem or request technical assistance with engine repairs, or if you have an immediate need for parts information not found in QuickServe Online, please contact: • Your normal Cummins support person. • Your local Cummins distributor (select "Service Locator" under "My Applications" in QuickServe Online) • The Cummins Customer Assistance Center for your area: ○ United States & Canada: Call 1-800-DIESELS (+1 812 377 3000). ○ Europe/Middle East/Africa: Call +44 (0) 1327 886464. (UK/Eire Freefone 00 8000 2866467) ○ Elsewhere, go to http://www.cummins.com, select "Customer Assistance", then "Contact Information"

Customer Support Menu Frequently Asked Questions If you have any questions or need assistance with QuickServe Online please check the Frequently Asked Questions section, you may find an easy answer. The questions are arranged by category. Just click on a question to view the answer. If you don’t find the answer to your question you can submit a QuickServe Online Help Desk Ticket.

Customer Support Menu Feedback/Help Links To submit a QuickServe Online Help Desk Ticket, click on one of the Feedback/Help links.

Customer Support Menu QSOL Help Desk Tickets Please take a moment to read this before submitting a Help Desk Ticket.

Customer Support Menu QSOL Help Desk Tickets You will be sent email notifications about the progress of your ticket, so be sure the correct email address is entered. Please provide as much detail as possible when submitting a ticket. The more information we have the better we can respond. The HTTP Referrer allows us to see the page you were on at the time when the ticket was submitted. If you would like to report an error with the content of QuickServe Online, please go to the location the error occurred and submit your ticket from that page.

Customer Support Menu QSOL Help Desk Tickets You can see all of your active QuickServe Online Help Desk Tickets by clicking this link.

This screen shows you the status of your tickets. Customer Support Menu QSOL Help Desk Tickets This screen shows you the status of your tickets. Your name will appear here Click here to see details about a ticket.