presented by James W. Bassett You Can Solve Employee Theft presented by James W. Bassett © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Sense of Desperation! More Thefts & Robberies More Job Losses Shrinking Retirement & Savings Home Foreclosures © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
© 2010 www.TheftStopper.com (352) 277-6222
The thief’s co-workers. Question: Who knows the identity of the thief? Answer: The thief’s co-workers. © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
How Innocent Co-workers Know Spend significant time together Share life stories, personal problems, feelings If someone acting different, co-workers notice They become amateur detectives © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Interview All Employees/Suspects Had opportunity & access 1-on-1 in privacy No phones No interruptions © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Gain Cooperation Point out in suspect’s best interest Assure confidentiality Review details – what, when, where Ask specific questions… © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
5 Key Interview Questions Who could have stolen it? Who did not steal it? Who would you say did not steal it? Who do you think stole it? Who would say you stole it? © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Benefits of Written & Oral Theft Interviews Both: Refusals are rare Both: Legal everywhere Oral: Cheaper Written: Faster, more effective © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Benefits of Written Theft Interviews Quicker turn-around time Narrowing interview, i.e., 12:1 Suspects more likely to believe written confidentiality promise © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
More Benefits of Written Theft Interviews Less stressful than oral interview No key questions overlooked – everyone asked same questions in same order Sets up human follow-up © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Pro’s & Con’s of Polygraph Testing EPPA law can be perilous – seek attorney’s advice first Polygraph extremely accurate Guilty refuse; innocent agree Sometimes get a confession © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
© 2010 www.TheftStopper.com (352) 277-6222
How Employee Thieves Think © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Three can keep a secret if two of them are dead. - Benjamin Franklin © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Employee Theft Equation Perceived Risk of Detection Employee Theft Probability Expected Penalty + = © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
© 2010 www.TheftStopper.com (352) 277-6222
© 2010 www.TheftStopper.com (352) 277-6222
© 2010 www.TheftStopper.com (352) 277-6222
© 2010 www.TheftStopper.com (352) 277-6222 7/30/2019 © 2010 www.TheftStopper.com (352) 277-6222 20 www.TheftStopper.com 1-800-543-8811
“Vacuum Cleaner Gambit” © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
How to Plant a Rumor © 2010 www.TheftStopper.com (352) 277-6222
Some Employees Think They Are Owed © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Employee Theft Prevention 10% will never steal; 10% will always steal; 80% go either way … depending. © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
VAQ™ Pre-employment Honesty Test on www.TheftStopper.com Pre-employment Honesty Testing Free sample of VAQ™ Pre-employment Honesty Test on www.TheftStopper.com © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Q: Do some employers encourage employee theft? A: YES! © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
© 2010 www.TheftStopper.com (352) 277-6222
Dipstich Dry Cleaners © 2010 www.TheftStopper.com (352) 277-6222
Why You Need More Than Criminal Record Checks Much employee theft undiscovered Some discovered but not investigated Most thieves never caught Those caught are not prosecuted Those prosecuted are not convicted Result … © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Few employee thieves are ever convicted. Why You Need More Than Criminal Record Checks Result: Few employee thieves are ever convicted. © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Who Steals More? Experienced employees? New hires? © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Wilbur’s Not So Cool Yule © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
© 2010 www.TheftStopper.com (352) 277-6222
Periodic Inventories = Theft Reports © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Shortage Questionnaire™ Administered to employees to find out who stole during inventory period Identifies security loopholes Go to www.TheftStopper.com © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Sara or Gail??? © 2010 www.TheftStopper.com (352) 277-6222
The only thing worth stealing is a kiss from a sleeping child. - John Houldsworth © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811
Thank You! My contact info: Jim Bassett (352) 277-6222 Email: LJBassett2@aol.com www.TheftStopper.com © 2010 www.TheftStopper.com (352) 277-6222 www.TheftStopper.com 1-800-543-8811