Standard API for ease of Integration Device Agnostic Cross-Platform Capability Compatible with 3rd Party Software Cloud-based Platform

Cognito iQ Mobile Key Features Benefits Sends and receives task information from workers in the field in real-time Best product on the market for reliability and richness of functionality Key Features Benefits Flexible Workflow Industry specific and configurable Electronic timesheets Significantly reduces admin and paper usage Vehicle checks, risk assessments and other checks Ensures employees are safe and compliant to process Stock & Parts Management Reduces administration, improves First Time Fix Rate and customer satisfaction Smart Forms Create smart forms and replace paper-based forms Signature & Photo Capture Captures evidence (date, time & GPS) EPOD/C – for courier/logistics Co’s Customer Survey Captures customer opinion in real-time Please could you make this one look less weird?

Business Process Perspective – an overview of all tasks See the real time status of all tasks scheduled for that day SLA Hit Rates Identify reasons for return visits First Time Fix/ OTIF Rate Drill down for more detail Drill down to view detailed task info Customer Satisfaction Scores Please add comment boxes

The Worker Scorecard – a breakdown of shift performance Worker shift performance distilled into a single score Time broken down into productive/non-productive KPA’s that generate the worker score Worker activities mapped out Individual NPS Score View breakdown of shift activities same Minutes of shift ‘opportunity’ identified

The League Table – ranks workers based on performance Select the teams, regions, individuals you want to see View breakdown of performance across KPA’s Identify who the top performers are and why RAG status to identify areas of strength and weakness And again…

Customer Example – Cognito iQ Mobile & OPM Profile UK Based. 200 field engineers, repairing business and industrial imaging products Challenges Strategic drive for further efficiencies in the field Historical reporting Wanted to provide a customer centric experience Reports were too complex Productivity 30% more jobs completed 7.5% reduction in their number of engineers 6% more machines in the field More with Less 46% ROI in Year 1 Customer Experience NPS capture increased by 200% Average NPS score of 80+ Unrivalled service in their industry – a true differentiator Employee Engagement Leavers halved by 50% in two years ‘Leavers’ returning to the business Seen as an ‘Employer of Choice’