Lecture 5: Communicating and exchanging information Communicating in the IT Industry Lecture 5: Communicating and exchanging information Zatil Ridh'wah Hj Darot

Communicating and exchanging information: Learning objectives Communicating and exchanging information: Documents Presentation Web Pages Email

documents Documents such as letters and reports can be word processed. More sophisticated documents like leaflets, brochures and newsletters can also be word processed or may __________________. Today, virtually every printed document, from a simple letter to a book is prepared using IT.

Presentation Software such as Microsoft® PowerPoint® is designed to: create slides to support a presentation you are giving to an audience allow you to prepare a _____________which can be left running, for example a presentation advertising a product at an exhibition or in a shop be sent to people to view as they wish. Presentation slides can include text, graphics, animations and video.

Web pages There are literally millions of web pages on the Internet, communicating every imaginable type of information. Interactive websites such as Facebook®, Twitter™ and MySpace™ also allow users to exchange information. Although these social networking sites are mainly for personal use, some businesses advertise their services and communicate to their customers using these types of services. Many traditional and new retailers sell goods and services over the Internet. Indeed, the World Wide Web has become the _____________________for almost everything, including government services,maps and travel information.

email Email has become the primary method of business communication. As well as allowing you to send messages, you can also ____________such as word-processed reports and spreadsheets.