Giving Effective Feedback The Leadership Excellence Series Giving Effective Feedback 317
Feedback Feedback helps teams achieve goals, build confidence and pride, and succeed. 1
Four Steps Set clear and concise objectives. Observe team members’ performance. Provide immediate feedback. Recognize positive performance. 2
Giving Constructive Feedback Be specific. Speak for yourself. Be sincere. Emphasize how actions affect the team. 3
Giving Constructive Feedback Use the “I” technique. End on a positive note. Recognize improvement. 4
Recognize Positive Performance Be specific. Express your appreciation. Encourage more of the same. 5
Conclusion Meaningful feedback reinforces outstanding performance and encourages others to improve. 6