Quality, Risk Management, and the Future of Higher Education A Presentation Dr. Joseph G. Burke Fulbright Specialist, Thailand June 2013

Association of Governing Boards (AGB) 2,000 colleges, universities, boards/councils 36,000 individual members Board/Council Members Presidents and Senior Administrators Others Areas of Research Focus Composition, Attitudes and Needs Governance-Administrative Relationships “Best Practices”

Outline Questions and Answers Provide US Education Context Review Quality Movement Dream about Future Identify Ultimate Risk Assessment Questions and Answers

US Higher Education No powerful ministry of education Highly diverse & decentralized Overlapping and sometimes inefficient governing structures Federal State Non-government commissions/agencies University governance board/council Yet system: “best in the world” reputation protects academic freedom Encourages innovation, critical thinking, entrepreneurial behavior © Copyright 2013 | Association of Governing Boards of Universities and Colleges

Core Functions of US Quality Universities #1 Set Ambitious and Clearly Articulated Education Goals #2 Gather Evidence of Student Learning #3 Use Evidence to Improve Student Learning #4 Share Evidence with All Constituencies

Comparison of US and Other Approaches to Quality US tends to disaggregate quality and risk management functions US has far more diversified and de- centralized approach Key concerns are quality, competitiveness, effectiveness of meeting changing occupational requirements

Key Questions for All Universities How Good is our Product What a student knows and can do upon graduation? What is the “value added” by the learning process? How good are we at producing our product? retention, graduation rates, academic performance Are our customers satisfied? alumni satisfaction and performance employer satisfaction Do we have the right mix of majors? Do we make the grade? (Accreditation)

Why Quality Assessment? Prepare our institutions for tomorrow’s world Prepare to do better tomorrow than today

What Will Tomorrow Look and Be Like? The Ultimate Risk Assessment

Challenges Accommodating Technology Innovations Rising Costs & Declining Resources Decreasing Governmental Support Conflict Between Education V Health Care Rising Demands: Lower cost Increase Accessibility, Retention, Graduation Rates Increase Educational Quality Expand Research & involvement Better Prepare Students for Careers Accommodating Technology Innovations

Technological Impacts New technologies allow us to gather, store, analyze, and present more data on an almost exponential basis Hard to keep up with expanding knowledge base Analytics fastest growing technology career Pace of change greatly affects higher education Roles and costs faculty curriculum delivery systems and instructional strategies students classrooms, libraries, and other learning facilities

Ultimate Risk Assessment Key Questions What will the world that we are preparing our students for look like 10, 25, and 50 years from now? How to change university components to best prepare graduates? Graduate learning outcomes Curriculum; Instructional strategies and delivery systems; Faculty; Facilities What to do now to insure changes made in time?

Current Technology Issues Thai tablet distribution policy What kind of students must we prepare for? Different types of learners? Motivation? Learning strategies, pedagogies, and delivery modes? Faculty and staff change? Preparation steps? Facilities? MOOCs Curricula impact?

Conclusion We live in exciting times caused by increasing rate of change and emerging technologies!!! We are fortunate to be educators Our mission in life is extremely important – to educate the next generation of citizens for our nation and our world Life doesn’t get any better than this! Good luck and have fun!!!!

Thank You For Listening!!! Question and Answers Thank You For Listening!!!