NOTES The following slides give a simple example of a process story. Please delete them before submitting your own story. Various slides with cartoons can be used to express what you think. You can pick them using the “new slide” option. Please do not worry too much if a cartoon fits exactly what you are trying to say, the story details are what matters. Thanks.

Ordering Pizza Example This is just an example of a process story describing how to order a pizza

While reading his new manuscript John felt something Feeling the need While reading his new manuscript John felt something So hungry… I’m in the mood for pizza John working at home

I love pepperoni… but always ate this site Ordering 10 min later Go to the computer and made an order online: I pulled up the company website and checked out their menu. Went for the pepperoni pizza I love pepperoni… but always ate this site John at the computer

I think I’m going to starve here Timing out 40 minutes later Waiting for so long I think I’m going to starve here Site’s delivery time gone John’s checking time

We’re sorry sir. Any minute now. Complaining Where’s my pizza We’re sorry sir. Any minute now. The complaint’s service The client I called them on the telephone and asked what was going on with my order. They assured me it was on its way

Paying and getting the goods One and half hour later Here’s your pizza sir. Thanks, here you are, keep the change. John Delivery boy I got the pizza and paid the delivery boy in cash

Ate the pizza and gone back to work Eat the pizza Ate the pizza and gone back to work Delicious pizza!! John

That was a good pizza John

Process Story The following slides describe a process story from my own experience and viewpoint

To know more about process stories Antunes, P., J. Pino and M. Tate (2019). Method for Eliciting and Analyzing Business Processes Based on Storytelling Theory. Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS), Hawaii. Simões, D., P. Antunes and L. Carriço (2018). “Eliciting and Modelling Business Process Stories.” Business & Information Systems Engineering, 60(2), pp. 115-132. Simões, D., Antunes, P. and Cranefield, J. (2016) Enriching Knowledge in Business Process Modelling: A Storytelling Approach. Innovations in Knowledge Management: The impact of social media, semantic web and cloud computing, L.  Razmerita, G. Phillips-Wren and L. Jain. Intelligent Systems Reference Library, vol. 95, pp. 241-267. Heidelberg, Springer.