Supervision The 10 Keys to Effective Supervision™: With this developmental perspective in mind, we recommend the following 10 keys to effective supervision: 1. Support Growth - Provide support for employees development through: • Professional Development Plans • Strength Based Performance Appraisal Systems 2. Unite Your Team - Building a culture of care and concern by maintaining: • Open door policy • Regular one-on-one supervisory meetings 3. Praise Others - Provide praise and encouragement through: • Formal recognition systems • Informal compliments - Catching them doing things right 4. Expect Excellence - Set high expectations for employees through: • Clear position descriptions • Regular feedback sessions with staff 5. Require Accountability - Uphold individual responsibility by: • Creating a culture where staff hold each other accountable • Creating a culture where staff hold themselves accountable 6. Value What You Believe – Linking actions and behaviors to values by: • Ensuring understanding and buy-in to a shared mission and vision • Continuously reminding team of goals and desired outcomes 7. Instill Independence - Allow autonomy of employee through: • Appropriate delegation • Encouraging risk taking 8. Share Continuously - Establish two-way communication through: • Active listening • Being transparent 9. Optimize Ownership - Create opportunities for employees to contribute by: • Participatory strategic planning sessions • Encouraging risk taking 10. Realign Your Efforts – Evaluate personal strengths and weaknesses by: • Evaluating yourself as a supervisor on a daily basis • Asking for Input – Reflect on areas of growth that would help staff

The 10 aspects to better Supervision Support staff development Support Growth - Provide support for employees development through: • Professional Development Plans • Strength Based Performance Appraisal Systems 1. Support Growth - Provide support for employees development through: • Professional Development Plans • Strength Based Performance Appraisal Systems

The 10 aspects to better Supervision Team building Unite Your Team - Building a culture of care and concern by maintaining: • Open door policy • Regular one-on-one supervisory meetings 2. Unite Your Team - Building a culture of care and concern by maintaining: • Open door policy • Regular one-on-one supervisory meetings

The 10 aspects to better Supervision Give credit where credit is due Praise Others - Provide praise and encouragement through: • Formal recognition systems 3. Praise Others - Provide praise and encouragement through: • Formal recognition systems

The 10 aspects to better Supervision Set high standards Expect Excellence - Set high expectations for employees through: • Clear position descriptions • Regular feedback sessions with staff 4. Expect Excellence - Set high expectations for employees through: • Clear position descriptions • Regular feedback sessions with staff

The 10 aspects to better Supervision Accountability Require Accountability - Uphold individual responsibility by: • Creating a culture where staff hold each other accountable • Creating a culture where staff hold themselves accountable 5. Require Accountability - Uphold individual responsibility by: • Creating a culture where staff hold each other accountable • Creating a culture where staff hold themselves accountable

The 10 aspects to better Supervision credibility Value What You Believe – Linking actions and behaviors to values by: • Ensuring understanding and buy-in to a shared mission and vision • Continuously reminding team of goals and desired outcomes 6. Value What You Believe – Linking actions and behaviors to values by: • Ensuring understanding and buy-in to a shared mission and vision • Continuously reminding team of goals and desired outcomes

The 10 aspects to better Supervision Foster Independence Instill Independence - Allow autonomy of employee through: • Appropriate delegation 7. Instill Independence - Allow autonomy of employee through: • Appropriate delegation • Encouraging risk taking

The 10 aspects to better Supervision Share Information Share Continuously - Establish two-way communication through: • Active listening • Being transparent 8. Share Continuously - Establish two-way communication through: • Active listening • Being transparent

The 10 aspects to better Supervision Create a culture of entrepreneurship Optimize Ownership - Create opportunities for employees to contribute by: • Participatory strategic planning sessions 9. Optimize Ownership - Create opportunities for employees to contribute by: • Participatory strategic planning sessions • Encouraging risk taking

The 10 aspects to better Supervision Analyze DON’T Paralyze Realign Your Efforts – Evaluate personal strengths and weaknesses by: • Evaluating yourself as a supervisor on a daily basis • Asking for Input – Reflect on areas of growth that would help staff 10. Realign Your Efforts – Evaluate personal strengths and weaknesses by: • Evaluating yourself as a supervisor on a daily basis • Asking for Input – Reflect on areas of growth that would help staff