Communication and Relationship Building

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Presentation transcript:

Communication and Relationship Building Alaisha Alexander and Kai Doyle-Shannon

Discussion Point #1 What is Communication?

Communication the imparting or exchanging of information or news means of connection between people or places, in particular

How do I communicate with others? Discussion Point #2 How do I communicate with others?

How do Others communicate with me? Discussion Point #3 How do Others communicate with me?

Active Listening Maintain eye contact Keep an open mind Minimize internal distractions

Exercise #1 Planning Together

Exercise #2 The Train Story

Best Communication Practices Be relatable Emphasize your key points through repetition Actively listen Be present Write everything down Customize your communication style for each individual Ask before you speak Be open to feedback

Communication in Two Steps Listen Talk

Communication in Two Steps Learn to Listen Strategize Respond Act Achieve Clarity Be clear in your own mind Deliver the message succinctly Ensure the message has been clearly and correctly understand

What WOULD Good communication on my chapter board look like? Discussion Point #4 What WOULD Good communication on my chapter board look like?

Thank you