Problem: drainage and sanitation in Mathare slum, Nairobi, Kenya Group 1 Problem: drainage and sanitation in Mathare slum, Nairobi, Kenya

Inadequate sanitation Manifestation Inadequate sanitation Immediate Causes Lack of adequate drainage system Inadequate waste collection and management Lack of proper maintenance of drainage system Underlying Causes No waste disposal system Lack of awareness raising on proper waste disposal Dramatic increase in slum population Substandard design and construction of infrastructure Poor planning of the city Lack of security in the slum Historical Economic Political Social Cultural Root Cause Lack of national Development policy Low priority for development of slums Poor governance Extreme poverty and few economic opportunities

Important Actors Residents of Mathare Organized groups Area/district representative Nairobi City County Ministry of Land, Housing & Urban Development

Settlement Executive Community Area/district representa-tive Residents of Mathare Settlement Executive Community Area/district representa-tive Nairobi City County Ministry of Land, Housing & UD Settlement Executive Committee Claim Holder Duty Bearer

Claim/Duty Relationships Residents’ claims on City County = City County’s duties to Residents Provide infrastructure (drainage, water, etc.) Provide sanitation services (garbage collection, drainage maintenance, etc.) Upgrade Mathare to consider population growth City County’s claims on Residents = Residents’ duties to City County Pay nominal fees for services Organize collection points for the garbage Not to use drainage system for disposing garbage A= Residents of Mathare B = Nairobi City County

Capacity Gap Analysis The Mathare Residents’ right to claim sanitation services from the Nairobi City County Capacity Gaps of the Claim Holder: Poor capacity to communicate their needs and claims Slum dwellers have no voice to influence the priority areas for service delivery Lack of knowledge and information on how to demand accountability from the City County for service provision

Capacity Gap Analysis The Mathare Residents’ right to claim sanitation services from the Nairobi City County Capacity Gaps of the Duty Bearer: Lack of relevant human resources (e.g., lack of urban managers who can ensure deployment of services to critical areas) Poor financial management (e.g., environmental services are not prioritized in the county budget) Lack of coordination capacity among the County departments (e.g., Engineering vs Social Services Departments) Lack of accountability mechanisms resulting in the BBBP

Capacity Gaps of the Claim Holder Type Capacity Gap Priority Action Responsibility Authority Slum dwellers have no voice to influence the priority areas for service delivery Strengthen representation and confidence-building Training on community-based sanitation Resources Decision-making Capacity Lack of knowledge and information on how to demand accountability from the City County for service provision Dialogue with the Nairobi City County Communication Poor capacity to communicate their needs and claims

Capacity Gaps of the Duty Bearer Type Capacity Gap Priority Action Responsibility Poor financial management (e.g., environmental services are not prioritized in the county budget) Lack of coordination capacity among the County departments (e.g., Engineering vs Social Services Departments) Personnel restructuring to ensure the right people are in the right place, and that departments have the right expertise Establish coordination and appraisal mechanisms, including clarifying ToRs and performance contracts Study the establishment of a fee structure to make the service affordable for the slums Authority Lack of accountability mechanisms resulting in the BBBP Resources Lack of relevant human resources (e.g., lack of urban managers who can ensure deployment of services to critical areas) Decision-making Capacity Communication