Numbers Don’t Lie. An analytical approach to CDI Joel Schawe

Intro

My Role Definition- Data Analyst Data Analyst here at the Nix Audit Reporting Opportunities Various software Cerner based software 3M 360 Excel Power BI Company databases

Reporting Analyze data Develop graphs and visuals Opportunities & actions Enhanced & targeted focus Identify patterns and trends Develop graphs and visuals Analyze data Reporting

CDI KPI’s Accounts reviewed Review rate Capture rate Med and Sx CMI Number of queries

CDI KPI’s Query rate Number of query responses Query response rate Number of agreed Queries Concurrence rate Yield rate

Physician Profile

CDS Profile Opportunities Productivity Department standards

Examples $120,000 missing? Prior 3M 360- formatting DB Denial log discrepancy The census Templates for weekly and quarterly reports

CDI Dashboard

CDI Dashboard: Physician group A Just phys 30-35

CDI Dashboard: A single physician Have an established method to acquire the data

Identified concern: Unanswered queries? Is there a specific doctor that won’t answer? Are they all the same type of query? Could a doctor benefit from an education session? Holidays/PTO CDS Solutions

Interdepartmental CDI Impact Case Management Revenue Integrity/ Finance Quality Assurance Coding

Pre to post 3M 360 New program Learning curve New and old data Hurdles & solutions Reporting

ROI Department’s statistics Recognizing trends Identifying opportunities Managing integration of various data types Analyze CDI workflows and processes $$$

Conclusion Reporting CDI KPI’s Physician, CDI and CDS Profiles What CDI affects Software switch ROI

When are you getting a CDI Analyst?