ETSI EMTEL (Special Committee on Emergency Communications) Producing and maintaining Standards for Emergency Communications Presented by Chantal Rihet ETSI Fixed Competence Center ETSI Seminar - 22/24 May 2006

EMTEL is for all of you In case of disaster or emergency, it will allow you: to communicate in a quick, reliable and efficient way with fire services, health care services and police to be localised by these services to be informed and protected EMTEL is about public safety services: Getting priority access to telecommunication services Working for effective cooperation by means of telecommunication EMTEL is about telecommunications and broadcasting services: Providing uninterrupted services in critical situations Being quickly restored after emergency or disaster events ETSI Seminar - 22/24 May 2006

What are Emergency Telecommunications? The need for emergency telecommunications includes many scenarios ranging from: a minor road traffic accident, for example to a major incident like a passenger train crash, a terrorist incident, a natural disaster (e.g. an Earthquake, a Tsunami) Emergency telecommunications cover all communications services, including voice and non-voice, data, location ETSI Seminar - 22/24 May 2006

History of SC EMTEL EMTEL was previously OCG EMTEL: ETSI Board created an ad hoc group for coordination of Emergency Telecommunication activities in 2002 Then the group became Special Committee (SC) EMTEL: It has been created and approved by Board#50 in February 2005 SC EMTEL may produce TSs and TRs (Other deliverable types maybe created, subject to prior authorization by the Board, on a case-by-case basis) Emergency Telecommunications is a Strategic Activity in the 2006 ETSI Business Plan, part of SA A.1 “Secretariat support to the six major Strategic Topics” ETSI Seminar - 22/24 May 2006

The main responsibilities of SC EMTEL (1) Act as a key coordinator in getting requirements on Emergency Communications, outside ETSI (i.e. from different stakeholders) and inside ETSI (i.e. ETSI Bodies) Solicit and capture the requirements from the stakeholders including National Authorities responsible for provisioning emergency communications, End Users, the European Commission, Communication Service Providers, network operators, manufacturers and other interested parties ETSI Seminar - 22/24 May 2006

The main responsibilities of SC EMTEL (2) Provide requirements on issues of network security, network integrity, network behavior in emergency situations, and emergency telecommunications needs in networks Co-ordinate the ETSI positions on EMTEL related issues Be the Interface for emergency communications issues between ETSI and CEC/EFTA, NATO, ITU groups, the CEPT ERO and relevant CEN and CENELEC committees ETSI Seminar - 22/24 May 2006

User requirements and scenario The requirements are collected to ensure: Communication of citizens with authorities Communication from authorities to citizens Communication between authorities Communication amongst citizens Generally agreed categories to be considered in the provision of emergency communications for practically all types of scenario Including communications resilience and network preparedness ETSI Seminar - 22/24 May 2006

Fixed or mobile technology? Communications for ‘Citizen to Authority’, ‘Authority to Citizen’ and ‘Citizen to Citizen’: voice and data service from both wireless and wireline access Public broadcast services (often used also): in support of ‘Authority to Citizen’ communications Both fixed and mobile technologies: for ‘Authority to Authority’ communications utilized by public safety organizations in Europe already ETSI Seminar - 22/24 May 2006

Private or public network? Telecommunication technologies used for emergency telecommunications are often no different than those used for routine public safety telecommunications A combination of both private and public networks are often used Sharing of networks with non-public safety users is common A combination of both proprietary and ETSI telecommunication technologies are often used ETSI Seminar - 22/24 May 2006

EMTEL published Deliverables SR 002 180: Requirements for communication of citizens with authorities in case of distress (emergency call handling) Published in December 2003 SR 002 299: Collection of European Regulatory principles Published in April 2004 TS 102 181: Requirements for communication between authorities/organizations during emergencies Published in December 2005 TR 102 444: Analysis of the Short Message Service (SMS) and Cell Broadcast Service (CBS) for Emergency Messaging applications Published in February 2006 TR 102 182: Requirements for communication from authorities to citizens during emergencies Published in March 2006 ETSI Seminar - 22/24 May 2006

EMTEL published Deliverables in revision Revision of SR 002 180: Requirements for communication of citizens with authorities in case of distress (emergency call handling) SR 002 180 was reopened in April 2006 to be revised to include requirements for VoIP and Sip based Emergency and location services, capturing these requirements in a technology neutral way will also be considered Revision of TR 102 182: Requirements for communication from authorities to citizens during emergencies TR 102 182 was reopened in April 2006 to be revised to include parameterisation of the alerting requirements ETSI Seminar - 22/24 May 2006

EMTEL on going Drafts TR 102 410: Requirements for communication between citizens during emergencies TR 102 445: Requirements for Emergency Communications Network resiliency and Preparedness TR 102 476: Emergency calls and VoIP: standardisation activities and possible short and long term solutions ETSI Seminar - 22/24 May 2006

EMTEL matters in other ETSI Bodies (1) Many standards related to EMTEL topics (more than 700) are developed by other ETSI Bodies e.g. 3GPP, TC TISPAN, EP MESA, TC TETRA,TC ERM You can find the main standards on the EMTEL Status Report page (ETSI Portal): http://portal.etsi.org/emtel/status.asp And for more details have a look at the ETSI Work Programme, advanced search, by selecting the project code EMTEL: http://webapp.etsi.org/WorkProgram/Expert/QueryForm.asp ETSI Seminar - 22/24 May 2006

EMTEL matters in other ETSI Bodies (2) EMTEL exchanges regular liaisons with other ETSI TBs who are involved in Emergency Communications And ETSI TBs liaise with EMTEL: AT document on Study on Emergency Communications; Aspects related to fixed line terminals – Published (TR 103 180) MESA document on Services and Applications, Statement of Requirements (TS 170 001) - Published 3GPP SA is working on a document on Transferring of emergency call data (TR 22.967); eCall topic coordinated by MSG ERM RM is working on an ETSI System Reference Document on Broadband Disaster Relief (BB-DR): scope on broadband incident communication (DTR/ERM-RM-047) – Should be published in June 2006 ETSI Seminar - 22/24 May 2006

Co-operation with external Bodies A Memorandum of Understanding has been signed end of 2005 between ETSI and NENA (National Emergency Number Association in US) involving mainly EMTEL and TISPAN Regular liaisons are exchanged with TIA, ITU-T, NATO ANSI/ISO International Workshop on Standardization for Emergency Preparedness (April 2006): the EMTEL Rapporteur of TR 102 445 (Requirements for Emergency Communications Network resiliency and Preparedness) made a presentation ETSI Seminar - 22/24 May 2006

Cooperation with EU Projects EMTEL is involved in EU Projects eCall project: project required by the European Commission to ETSI to establish a harmonised pan-European in-vehicle automatic emergency call (to be sent to the nearest emergency call centre, PSAP) In co-ordination with TC MSG (Mobile Standards Group), TC ERM TG37 (Intelligent Transport Systems) and TC TISPAN (Telecoms & Internet converged Services & Protocols for Advanced Networks) TR produced by 3GPP SA ETSI Seminar - 22/24 May 2006

Who can be involved in EMTEL? All ETSI members (users & technologists) users from different areas such as: medical services, fire services, users’ side, national governments; technology: manufacturers, operators (normal ETSI members) Non Members can participate subject to the agreement of the SC EMTEL Chairman (in the respect of the ETSI Directives) The next meeting will be held from 30th August to 1st September 2006 in Stockholm You can register at: http://webapp.etsi.org/MeetingCalendar/MeetingDetails.asp?mid=25613 ETSI Seminar - 22/24 May 2006

Thank you for your attention! Co-located MESA/EMTEL Meeting in Autumn 2006 For more details you can: Visit our ETSI EMTEL Portal: http://portal.etsi.org/portal_common/home.asp?tbkey1=EMTEL Browse the ETSI EMTEL Web site: www.emtel.etsi.org Don’t hesitate to contact me at: emtelsupport@etsi.org ETSI Seminar - 22/24 May 2006