Foodbuy Member Portal and BuySmart Training

Before We Begin… Team Introduction: Webex Panelist Items: Use the space below to ask your questions Team Introduction: Nikki Wilmore (Host) Rachel Smith (Panelist) Ebony Grant (Panelist) Salae Walker (Panelist) Kaye Wilson (Panelist) Webex Panelist Items: Phone lines are muted to eliminate background noise Questions? Please use the Q&A area to submit your questions to panelists only Sessions are recorded for training purposes NOTE: FMP works great with all browsers but the preferred browser for accessing MyOrders is Chrome.

Agenda Foodbuy Member Portal Access & Navigation Who is BuySmart? BuySmart Online Portal Questions Upcoming Trainings

Register for Upcoming Trainings https://www.foodbuy.com/healthtrust/ Foodbuy Member Portal and BuySmart Training:  14 sessions offered between June 11 and June 26   MyOrders Access & Navigation:  12 sessions offered between June 19 and June 26 MyOrders Q & A before Go Live:  12 sessions offered between July 11 and July 31 Foodbuy Member Portal Reporting:  14 sessions will be offered in the months of August and September (registration links will made available in July)  

Look for the email below in your inbox on or about July1st Foodbuy Member Portal Login Information Look for the email below in your inbox on or about July1st Single Sign On – Use one user id and password to access the Foodbuy Member Portal Program Information - Access to Foodbuy program information by Manufacturer/Category Communication - Timely recall communications and other Foodbuy publications  

BuySmart Support Desk Overview Foodbuy’s BuySmart Support Desk offers a central place to get answers to your questions. BuySmart assists with: Product Requests Pricing Questions Information Requests Late Deliveries Service Issues Submit a case anytime from your computer via the Foodbuy Member Portal.

BuySmart Support Desk Overview There are many ways to access the BuySmart Support Desk. Mon-Fri 7 am (EST) - 7 pm (EST) Via the Foodbuy Member Portal Available by phone at 844.759.6076 *Phone support is not available until go-live date

Foodbuy Member Portal and BuySmart

Product Requests Additional Info Since you are now on a Managed Order Guide there is a process to get product and that is through BuySmart. Your Managed Order Guide is posted at https://www.foodbuy.com/healthtrust/ht-mogs/ Based on the responses to the questions in the website the locations can get: An addition to the MOG One time orders on stocked products Special Orders sent directly to the locations

Support Desk Hours: Monday – Friday 7AM EST to 7PM EST We have additional online training available We are available by phone Phone Number: 844-759-6076* *will not be available until go live date

Digital Workplace Navigation Recap Foodbuy Member Portal Who is BuySmart Digital Workplace Navigation . Need Assistance? Mon-Fri 7 am (EST) - 7 pm (EST) Via the Foodbuy Member Portal Available by phone at 844.759.6076* Phone support is not available until go-live date BuySmart assists with: Product Requests Information Requests Service Issues Credentials for FMP Navigating the dashboard Tour Contact us Navigating BuySmart dashboard Newsfeed Edit Profile Submit a case

QUESTIONS For questions prior to 8/1/19 go-live, email us at HealthTrust@foodbuy.com

Register for Upcoming Trainings https://www.foodbuy.com/healthtrust/ Foodbuy Member Portal and BuySmart Training:  14 sessions offered between June 11 and June 26   MyOrders Access & Navigation:  12 sessions offered between June 19 and June 26 MyOrders Q & A before Go Live:  12 sessions offered between July 11 and July 31 Foodbuy Member Portal Reporting:  14 sessions will be offered in the months of August and September (registration links will made available in July)  

We are here to help you put the pieces together for success! Thank you