CHAPTER 7 THE PERFORMANCE DECISION TREE Is the employee achieving the job objectives? NO YES Does the employee have all necessary resources to do the job? Motivate continued good performance - Reward and recognition YES NO Has the employee received all relevant training for the job? Organisation to provide necessary resources YES NO Is the employee capable of doing the work? Develop Training Needs Analysis & implement training solutions YES “Able but unwilling” NO “Unable but willing” Investigate and implement Disciplinary options Investigate and implement Incapacity procedures