What is the difference between leadership and management?

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Presentation transcript:

What is the difference between leadership and management? Session 17: Managing People Lillian with baby Carolyn What is the difference between leadership and management? Susan

What skills are needed to manage people well? Lillian with baby Carolyn What skills are needed to manage people well? Susan

The Management Iceberg

Some tips for managing people well Lillian with baby Carolyn Be someone to lean on Give your team space Be a good listener Share success Bashir

Some tips for managing people well Lillian with baby Carolyn Delegate responsibly Involve your team Be confident Bashir

Some tips for managing people well Lillian with baby Carolyn Manage from the front Trust your instinct Be compassionate Set clear objectives Be ready to change Bashir

Managing People Questionnaire Lillian with baby Carolyn Managing People Questionnaire Susan

Lillian with baby Carolyn Susan

Lillian with baby Carolyn Susan

Lillian with baby Carolyn Action Points Susan