Chapter 19 Crowd Procedures รศ.ดร.เสรี วงษ์มณฑา

SPECTATOR MANAGEMENT PLAN The number of people at the venue The likely behavior of spectators The timing of the event, including session times and peak periods The layout of the venue and/or other facilities The security services to be provided or contracted The legal requirements and general guidelines 2/8

EMERGENCY PLANNING Establish the emergency response plan Ensure that appropriate people are assigned to specific roles Arrange training for all members Arrange for evacuation drills Review procedures Ensure that ECO (Emergency Control Organisation) 3/8

When developing the emergency procedures, the following should be taken into account Peak numbers of people in the venue Assembly and evacuation routes, and signage People with disabilities Lifts and escalators People check Marshalling points 4/8

Safeguarding of cash and valuable Communication systems Emergency equipment Control and co-ordination point Co-ordination with other agencies 5/8

Evacuation procedures Remain calm Be observant Listen to and follow instructions Provide information and instructions to staff and spectators when advised to do so Maintain radio protocol (do not block channels) Follow all safety precautions (such as not using lifts in case of fire) 6/8

SECURITY ISSUES Protecting Your High Profile Guests Crowd Control-Security Data Security Registration Data What is You Privacy Policy? Network Protection 7/8

Chapter 19 Crowd Procedures - The End -