Management Levels Business Essentials BCS-BE-21: Student analyzes management functions and their implementation and integration within the business environment

Levels of Management Top Management Mid-Management Supervisors Work Teams

Top Management Executives Set goals – PLAN and CONTROL Chief Executive Office President or Vice President Chief Operating Officer Set goals – PLAN and CONTROL Responsible for all work Accountable for success

Mid-Management Organize Staff Implement Responsible for specific departments: Marketing Manager Information Technology Manager Customer Service Manager Human Resources Manager Organize Staff Implement

Supervisors 1st level of management Responsible for group of employees Implement plans of management Plan – work Organize – resources Control – evaluate work

Work Teams Have authority and responsibility for work Plan, organize own work, determine how to accomplish goals Responsible for meeting goals Good way to learn management skills

Management Styles Management style is the way a manager treats and involves employees Tactical Manager is more directive and controlling Strategic Manager is less directive and involves employees in decision making Mixed Combination of tactical and strategic

Use Tactical Style when…. Employees are part-time or temporary Employees are not motivated Working under deadlines Assigning new tasks to inexperienced employees Employees don’t want to make decisions

Use Strategic Style when…. Employees are skilled, experienced Routine work Employees like their work Manager wants to improve group relationships Employees are responsible