NAG 4th – 5th September 2013 HIKE Project Planning for the future: investigating new library services platforms Amy Devenney - Research Associate Briony.

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Presentation transcript:

NAG 4th – 5th September 2013 HIKE Project Planning for the future: investigating new library services platforms Amy Devenney - Research Associate Briony Heyhoe-Pullar – Acquisitions Manager #JiscHIKE This work is licensed under a Creative Commons Attribution 3.0 Unported License

Project Blog http://library.hud.ac.uk/blogs/projects/hike/

Workflows To understand what we need to have in a new system, we need to understand what we do now Limitations of existing systems Pressure points Efficiencies/streamlining for new workflows

Workflows Acquisitions

Workflows E-resources TERMS: Techniques for Electronic Resource Management http://library.hud.ac.uk/wikiterms/Main_Page

KnowledgeBase+ Testing We have done lots of user testing! Licences Core subscriptions Big deal renewals

Intota Some initial thoughts! We’ve spoken to Dawson Books about their role in Intota We’ve discussed possible APIs that would be needed to talk to other systems Agresso (finance), ASIS (student records), MyReading (reading list software), Sconul, Library Analytics, British Library…

The end point A final report Write-up of the workshop that was held The blog posts in a logical order Write-up of the workshop that was held Summary of recommendations to KB+, Serials Solutions and Jisc A web scale management solution specification document! Possible collaboration

This session We want to hear from you! 2 group activities! Discussion around workflows and interoperability Discussion around cultural change

Discussion around workflows and interoperability 3 pressure points within your current workflows and how efficiencies could be made An example of: An essential system - a system the library cannot run without A preferable system - a system that would create efficiencies but is not essential A desirable system - a system that would just enhance user experience

Discussion around workflows and interoperability

Discussion around cultural change 3 concerns that colleagues may have with the implementation of a new library services platform 3 ways in which to manage these concerns.

Discussion around cultural change New Library Services Platform Deskilling loss of knowledge less interesting jobs No job security Change in responsibilities Automation of processes Having to learn new skills Feelings of incompetence Lack of control Change in routine

Discussion around cultural change Ways to manage change Ensure staff are informed and fully involved Run workshops with staff Let them identify issues with current system Keep staff informed on what they will be doing and how this will benefit the library Involve staff in user groups Think about the timing of the implementation, not at busiest time

Any Questions? This presentation can be found: http://eprints.hud.ac.uk/18221 Blog: http://library.hud.ac.uk/blogs/projects/hike HIKE report: http://eprints.hud.ac.uk/17976/ Briony – b.a.heyhoe-pullar@hud.ac.uk Amy – a.devenney@hud.ac.uk