Integrating Equality and Diversity in Local Government Jacqui Dixon Chief Executive

Customer, Staff, Stakeholder & Elected Member Satisfaction RATIONALE Perception Legislative Maximise Resources Customer, Staff, Stakeholder & Elected Member Satisfaction Exemplar Council Jacqui

Elected Members – Civic Leadership STAKEHOLDERS Elected Members – Civic Leadership Staff – Employment & Training policies, culture etc. Public, Private and Community Leaders Customers Jacqui

Corporate Plan - Policy Statement ELECTED MEMBERS Corporate Plan - Policy Statement Good Relations Strategy and Implementation Working Groups Participation in Delivery of Peace III Champion Jacqui

Good Relations Strategy Peace III Better liaison with PCSP etc. COMMUNITY Good Relations Strategy Peace III Better liaison with PCSP etc. Placements – unemployed, schools & disabled Survey Results Jacqui

Overarching policy statement and new policies STAFF Overarching policy statement and new policies Gender action plan – work life balance Competency Based Framework Equality Training Survey Champion Andrea

Access to best practice Survey Results BUSINESS Procurement Policy Access to best practice Survey Results Andrea

CUSTOMERS Access to services Customer care Disabled Action Plan Andrea

Exemplar Employer/Organisation CONCLUSION Exemplar Employer/Organisation Comply with legislation – cost of challenges Satisfied Members, Customers, Stakeholders & Staff Better use of Resources Better Communications Community Planning Jacqui