Patients Comments Extremely Likely Neither likely or unlikely Unlikely “Good clean waiting rooms, doctor was excellent as was the receptionist” “Happy with the service also with the doctor I saw” “I give my score because of how the staff was with me very professional at every level” “Very good this time getting a appointment” Likely “I found the nurse very pleasant and helpful” “Rang 147 times no answer disappointed” Neither likely or unlikely Unlikely “Dr gave wrong information and directed to wrong dept when going to admitted to hospital” Extremely unlikely Don’t Know Results collected on the 30th April 2019, 365 Patient responses. Failsworth Group Practice