2013 Members Survey Neighbourhood House Survey 2014 Presented by David Perry and Bridget Gardner Notes from last year’s presentation: May 2014 What was different Some organizational data pre-filled e.g. LGA, Seifa Percentile, postcode etc Extensive error checking on questions that we saw were not well understood in previous surveys. Over 233 corrections This survey included a new section on local government support Presented by David Perry

Data collected from… 366 of the 367 NHCP funded NHs 90.3% of total number of NHs in Victoria 11 of the estimated 32 non-NHCP funded NHs BG Comment: Suggest we reorder this slide so that the 11 non_NHCP funded houses follows the 366 NHCP funded houses and the final box reads 90.3% of total Victorian NHs The rural regional split need to be a separate slide – its important and is currently lost in too much info on one slide Rural and regional NHs

Location of NHs

Some context Collingwood members in 2015 VCE students in Vic Population of Bendigo Mothers Day Classic Breast cancer research fun run Capacity of the MCG and SCG combined Visits to a Neighbourhood House per week 2013 Visits to a Neighbourhood House per week 2014

168,000 443 Increase in Visitors Average visits per NH each week People visit NHs each week 168,000 443 Average visits per NH each week 2014 data confirms the continuing trend in annual increases in community participation in Neighbourhood Houses. 443 people on average make use of their Neighbourhood House each week. This is an increase on previous years (417 people in 2012 and 218 people in 2013). More than 168,000 people visited Neighbourhood Houses each week across Victoria. This is an increase in the 2013 figure of 157,400 people. There was a 4.5% increase in participation in activities in Neighbourhood Houses. In 2014, there was a weekly average of 111,690 people or 295 people per Neighbourhood House. This follows a 5% increase registered in 2013. The average Neighbourhood House is in use for 53.6 hours per week. This is consistent with the previous year’s figure of 52.7 hours per week in 2013 and 55.3 hours per week in 2012. In 2014 this usage was equivalent to 7.7 hours per day, 7 days a week. The NHCP guidelines require Neighbourhood Houses “to be open for at least as many hours as the NHCP provides coordination funding, and provide at least twice as many activity hours as the NHCP funded coordination hours.” From last year’s presentation: High level of consistency over 3 years of surveying members visitor numbers, slightly higher overall but more houses in survey 2013: 157,415 (153,868 NHCP funded) 2012: 153,851 (147,947 NHCP funded) 2011: 146,916 (extrapolated) 2010: 147,060 (extrapolated) Visitors per week Rural/regional: 2013: 212 2012: 200 2011: 212 Metropolitan: 2013: 611 2012: 593 2011: 593 That’s per House/week

106,904 111,690 295 295 Increase in Participation That’s People participate in programmed activities at a Neighbourhood House each week 111,690 295 Participants per Neighbourhood House In 2014, there was a weekly average of 111,690 people or 295 people participating in formal activities per Neighbourhood House. This follows a 5% increase registered in 2013. From last year’s presentation: Average of 284 people per NH per week participating in programmed activities in 2013 represents an 5% increase on 2012 figures (270/NH/week. The 2013 figures show a 5.3% increase in participant numbers in rural/regional NHs and a 10.2% increase in metropolitan NHs. Rural/regional: 2013: 138 2012: 131 2011: 111 Metropolitan 2013: 420 2012: 381 2011: 409 So while we still haven’t seen a return to the participation figures in 2010, the number of people using or visiting NHs are remarkably consistent over 3 years. The data suggest that while the flattening of the economy since 2011 affects the number of people participating in programmed activities, it does not affect the number of people visiting NHs. As one respondent put it in 2011, Neighbourhood Houses give people “somewhere to go where they don't need to spend money”. That’s 295 per House / week

Victorians serve on NH governance / advisory committees 3,001 That’s an average of 8 Governance structures remain consistent with 2013 figures. 87.5% of Neighbourhood Houses are Incorporated Associations with Committee/Board 5.4% of Neighbourhood Houses are council managed (66% of these with Community Advisory Committees/Steering Groups) 5% of Neighbourhood Houses are auspiced by another NGO (50% of these with an Advisory Committee/Steering Group) 2.1% of Neighbourhood Houses are co-operatives or companies limited by guarantee. From last year’s presentation: Governance and Committees 86.7% of respondents are Incorporated Associations with Committee/Board 5.4% Council managed, 66% (up from 60% in 2012) of these with Advisory Committee (3.7% Council management with Advisory Committee; 1.9% Council managed) 5.3% in auspice arrangement with NGO, half with Advisory Committee 2.1% co-ops, co limited by guarantee The average committee of management has just under 8 members and these figures have been consistent for the past 4 years. There are 2,993 people serving on Neighbourhood House committees of management in Victoria, just 16 less than last year. Each committee spends over 33 hours per month on committee business (up from 32 hours/month in 2012) or 143,068 hours per year (33.21 hrs/mth x 372 Houses [the 95.2% of Houses that have a COM] x 12 months). Equivalent to more than nearly 72.4 people working full-time on community governance each year. 95% have governance / advisory committees People per House / week

$201,556 $148 + million Reduced Income Total Income Median Income Neighbourhood Houses across Victoria collectively saw a $9 million loss in funding compared to 2013 reported figures. This is a loss of 6%. This loss was seen across Neighbourhood Houses from all income levels. From last year’s presentation: Income Total income of $151 million = to Australia’s entire Macadamia industry – third largest horticultural export! NH&LCs have a broad and varied income base and raise funds from a variety of sources. 2013 no change in the percentage of NHs reporting an increase in funding – 56%, up from 54.5% in 2011 – and those reporting a decrease in funding –28.1% up from 26.6% in 2012 , 24.4% in 2011. 39.7% of NHs have an annual income over $250,000. this has increased steadily over the past 4 years (38.5% in 2012cf 36% in 2011), though the majority remain in the category of less than $250,000, and nearly 19% (20% in 2012) have an income below $100,000 per year (2 Neighbourhood Houses less than 2012). The percentage of NHs with an annual income greater than $500,000 increased from 16.7% in 2011 to 18.5% of the total in 2013 (n=70). The median NH income is $194,341 up from $192,695 NHs lost over $9 million in funding compared to 2013

Income Trends The number of Neighbourhood Houses with an annual income of more than $500,000 decreased in 2014. This is a marked change for this group which increased steadily during the preceding 3 years. There was a corresponding increase in the proportion of Neighbourhood Houses in the lowest income categories.

97% 97% 83% 2014 Income NHCP funding NH Generated income $44 million+ 97% 96.5% of survey respondents received NHCP funding 97% of Neighbourhood Houses generated their own income with an estimated total value of approximately $44 million annually. This is a decrease of $4 million since 2013 survey. 83% of Neighbourhood Houses reported receiving local government funding in 2014. This is an increase of 17% since the 2013 survey and represents a total value of over $12.2 million annually (2013:$11.6 million; 2012: $10.5 million). The median funding from local government increased in 2014 to $21,696. In 2013 it was $19,236 and in 2012 $12,950. This ranged from $0-$700,000.2 54.1% received Adult Community and Further Education funding (2013: 57.3%; 2012: 58.4%). 35.1% received Federal government funding (2013: 33.4%). Neighbourhood Houses with an annual income of more than $500,000 are twice as likely to receive Federal government funding. 15.2% raised funds through corporate sponsorship. This is an increase of 4.1% compared to 2013 figures. 43 Neighbourhood Houses in 2014 attracted philanthropic funding; although this is a reduction of 7 Neighbourhood Houses from the previous year it represents an increase of 13 Neighbourhood Houses since 2012. In 2012 only 30 Neighbourhood Houses received philanthropic funding. From last year’s presentation: Income sources Local government funding 83% $12.2 million+

15% 54% 35% 11% Income Sources Raise corporate sponsorship ACFE funding 35% Federal Government funding 11% Raise philanthropic funds From last year’s presentation: Income Sources 57.3% are ACFE funded (n=216) 33.4% receive Federal government funding (cf 35.6% in 2012): median 2013 funding $19,928 (2012=$41,976). Worth $16.7 up from $14.2m/year in 2012 Organisations with annual income over $500,000 twice as likely to receive Federal government funding. 10.9 raise funds from corporate sponsorship (cf 11.5% in 2012) 50 NHs raise funds from philanthropic trusts (up from 30 in 2012). We are interested to watch this as the ANHCA fund gains patronage!

Income Leveraging In 2014 for every $1 invested by the NHCP Neighbourhood Houses raised an additional $5.93 Check line colour For every dollar invested in Neighbourhood Houses through the State government’s NHCP, Victorian Neighbourhood Houses raised an additional $5.93. This is a decrease of 4.8% from 2013 but an increase when compared with the two preceding years. (2013: $6.23; 2012: $5.29; 2011: $5.91) Each visit to a Neighbourhood House costs the NHCP $2.76, down from $2.81 in 2013. This represents a substantial productivity gain once the Equal Remuneration Order increases are factored in to the calculations. Given Neighbourhood Houses in Victoria are funded on average for 24 hours coordination per week and are being staffed on average for 34.3 hours, with an additional 8.6 hours of outreach, Neighbourhood Houses deliver 178% on their NHCP funding requirements (2013: 186%). When the 11 hours that Neighbourhood Houses are staffed by volunteers without paid staff present are factored into this equation, Neighbourhood Houses delivered 224% against NHCP contractual obligations in 2014 (2013:252%). Neighbourhood Houses raise $5.93 for every $1 invested by the NHCP. From last year’s presentation: For every dollar invested by the government NHCP, NHs managed to raise and additional $6.23. This was an increase of17%. (2012: $5.29, 2011: $5.91) Each visit to a NH costs the NHCP $2.81 representing a productivity gain when the increase in the NHCP due to Equal Remuneration Order increases and indexation is factored in.

2014 Staff 5,598 Employed in NHs people NH Coordinators: 6% full-time NH Coordinators: 35% in role 2 years or less 57% in role 5 years or less BG comment: We have better phots than this. Can you ask Alana to search one out. This lacks diversity and YES! that is an issue for our board that we have identified and are addressing In 2014 the Neighbourhood House survey included questions about workforce that had not been part of the survey since 2012. The responses reflect a significant reduction in staffing in the period between 2012 and 2014. In 2014 5,598 people were employed in Neighbourhood Houses (2012: 6,052). Only 6% of this workforce were employed on a full-time basis. The average number of paid staff hours per week in the 370 Neighbourhood Houses that responded to this question was 138.4 (2012: 166.7). This masks significant variations ranging from Neighbourhood Houses that have 0 paid staff to the other end of the spectrum which is 1,947 weekly paid staff hours. The median number of paid staff hours in Neighbourhood Houses in 2014 was 70 hours per week (2012:82). Staff turnover remains high with 35% of coordinators remaining in the position for two years or less and 57% for five years or less. The average Neighbourhood House is supported by paid staff for 34.3 hours per week – this has remained constant when compared with the 2013 figure of 34.4 hours per week. The average Neighbourhood House is in use for 53.6 hours per week. This is consistent with the previous year’s figure of 52.7 hours per week in 2013 and 55.3 hours per week in 2012. In 2014 this usage was equivalent to 7.7 hours per day, 7 days a week. The NHCP guidelines require Neighbourhood Houses “to be open for at least as many hours as the NHCP provides coordination funding, and provide at least twice as many activity hours as the NHCP funded coordination hours.”

5,513 14.2 14.2 56+ Increase in Volunteers People volunteer in a NH each week 14.2 Volunteers / NH 14.2 Volunteers per NH per week Volunteering continued to grow in 2014 with 5,513 people volunteering at a Neighbourhood House each week. This is an average of more than 14 volunteers per Neighbourhood House. ( up 10% over 2 years) (2013: 5,356 volunteers; 2012: 4,988 volunteers). Average hours are up 2.7% From last year’s presentation: In 2013 5,356 people volunteered at a NH each week, an average of 14.2 volunteers per NH. This compares with 2012: 5,000 people /13perNH, 2011: 5,265 people in, and 2010: 3,800 people. Average number of volunteer hours per week for each NH 56+

Volunteers $21.4M+ … the estimated value of the NH sector’s voluntary contribution The estimated cash value of this voluntary contribution sector-wide is over $21.4 million per year, up by $0.9 million from 2013.3 This is valuing volunteers at $20 per hour. Using the formula documented by ‘Our Community’ based on Australian Bureau of Statistics data, volunteers are valued at $31.50 per hour resulting in a contribution worth $33,749,100 From last year’s presentation: The estimated cash value of this voluntary contribution sector-wide is over $20.5 million per year, up by nearly $2 million from 2012. …Up by $0.9 million since 2013.

34.3 8.6 53.6 On average NHs: are staffed hours per week deliver just over hours per week outreach are in use 53.6 hours per week The average Neighbourhood House is supported by paid staff for 34.3 hours per week – this has remained constant The average Neighbourhood House is in use for 53.6 hours per week. This is consistent with the previous year’s figure of 52.7 hours per week in 2013 and 55.3 hours per week in 2012. In 2014 this usage was equivalent to 7.7 hours per day, 7 days a week. Neighbourhood Houses are open for more than double the amount of time that is required under the NCHP requirements. That’s 7.7 hours a day, 7 days a week

Program diversity – Top 10 programs An increase in program diversity within individual Neighbourhood Houses. From last year’s presentation: The 2013 data shows a decline in the number of Neighbourhood Houses delivering 19 program types while 11 others increased. The most significant reductions ranging from -5.6% to -3.9% were for Personal Counselling Programs, Environmental sustainability projects / groups, Community Transport, Community Newspaper / magazine / newsletter and Senior’s Groups. Health and wellbeing courses, Community Choirs / Music / Theatre and Outside School Hours Care / holiday programs saw increases ranging from 3.2% to 2.3%.

3,110 8.2 2014 Partnerships Active partnerships in NHs every month In 2014 there were a reported 3,110 active partnerships in Neighbourhood Houses in an average month (2013: 3,040) which is an average of 8.2 regular partnerships per Neighbourhood House per month.4 These figures are consistent with previous years’ results. Neighbourhood Houses’ representation on external groups has remained unchanged since 2012, with 85% of Neighbourhood Houses represented on a total of 1,557 external groups, or an average of 4 external groups per Neighbourhood House. In the past year 3,565 external groups used Neighbourhood Houses, up by 9% (n=301) from 2013. In 2014 this was a monthly average of 9.8 groups per Neighbourhood House (2013: 8.6 groups). Neighbourhood Houses supported 2,061 groups. There were 412 groups auspiced by Neighbourhood Houses, a decrease of 25% on the 2013 figure of 549.   From last year’s presentation: Adding value to investment in Neighbourhood Houses There are 3,040 active partnerships in NHs in an average month (2012:2,841 ), an average of 8 regular partnerships per NH per month (7.6 in 2012). These figures are consistent with previous years’ results (cf. 8.5 partnerships per NH in 2011 and 8.9 partnerships per NH in 2010). NHs representation on external groups has remained virtually unchanged since 2012, with 85% of NHs represented on a total of 1,554 external groups, or an average of 4 external groups per NH. In the past year2013, 3,264 groups used NHs. This represents an average of 8.6 groups per NH per month. 2,083 groups were supported by NHs and 549 groups are auspiced by NHs, an increase of 21% on the 2012 figure. 97% of NHs work in regular partnerships in an average month 2010 survey suggests the majority pay $5 per week or less for room hire. 8.2 That’s an average of per NH per month

3,200 1,634 2,237 990 In 2014 Neighbourhood Houses in Victoria… were involved in community events 1,634 managed projects 2,237 invested in funding applications In 2014 more than 325,000 people attended 3,200 community events, festivals and markets run by 300 Neighbourhood Houses. More than 13,100 people volunteered at these events. That’s the equivalent of 6% of the Victorian population attending a Neighbourhood House event in 2014! In addition, Neighbourhood Houses: Managed 1,634 projects (2013: 1,399) – an average 4.3 projects per Neighbourhood House. Invested time and resources in developing 2,237 funding applications (2013: 2,369) – an average of 5.9 funding applications per Neighbourhood House. Collaborated in 990 projects managed by other organisations (2013: 902) – average of 2.6 external projects per Neighbourhood House. There was an increase in Neighbourhood Houses that delivered programs in facilities owned or managed by other organisations from 46% (2013) to 54% (2014). 990 collaborated on projects

Community development work – top 10 Median 5, Average of 6.6 projects per NH