TOPIC 6 Lateral Thinking EUW322- KEMAHIRAN BERFIKIR THINKING SKILL Thinking Skill Teams TOPIC 6 EUW322- KEMAHIRAN BERFIKIR THINKING SKILL

What ?  Move out from our standard situation box A process and willingness to look at things in a different way= imagination  Closely related to creativity ,creativity is concern about description of the result, lateral thinking is description of the process

More deliberate process and definite way of using the mind. Lateral thinking is generative, vertical thinking (traditional thinking) is selective. Not only looking for the best approach but trying to produce as many different approaches

Vertical thinking is concerned with proving or developing concept patterns, lateral is concerned with restructuring such pattern (insight) and provoking new ones (creativity) Ex: Why? technique, to create discomfort with any explanation, push to restructure the pattern.

Six Thinking Hats Six Action Shoes Theory and Concept Six Thinking Hats Six Action Shoes

Six Thinking Hats Six Thinking Hats, a thinking skills training course from Edward de Bono. Symbol of hats indicates role and hat can be put or taken off with ease and visible to others.

Teach parallel thinking as an alternative to argument.  Parallel thinking guides thought processes in one direction at a time, so we can effectively analyze issues, generate new ideas, and make better decisions.

"The facts, just the facts." White Hat Thinking White Hat thinking focuses on data, facts, information known "The facts, just the facts." Red Hat Thinking Red Hat thinking focuses on feelings, hunches, gut instinct, and intuition. Yellow Hat Thinking Yellow Hat thinking focuses on values and benefits. Why something may work Green Hat Thinking Green Hat thinking focuses on creativity: possibilities, alternatives, solutions, new ideas. It is an opportunity to express new concepts and new perceptions - lateral thinking could be used here Black Hat Thinking Black Hat thinking focuses on difficulties, potential problems. Why something may not work. Blue Hat Thinking Blue Hat thinking focuses on manage the thinking process, focus, next steps, action plans. problems.

White Hat Thinking Calls for information known or needed – gathering JUST THE FACTS. Like computer, they do not argue just provide the our demand Wearing your white hat allows you to present information in a neutral and objective way.

Ex: In court, ideally the witness is wearing the white thinking hat and should answer the question factually. In presenting market data

Red Hat Thinking Think of fire, think or warmth. Think of feelings. Using the red hat give opportunity to express feelings, emotions and intuition. No to force a judgment just freely express the feelings. Almost exact opposite of white hat thinking which is neutral, objective and free of emotional.

..dont ask me why. I just don’t like this deal. Its terrible.. Example: ..dont ask me why. I just don’t like this deal. Its terrible.. ..i do not like him and I don’t want to do business with him. That’s all. After all, emotion and intuition is part of thinking .. Can you please give your red hat on this new advertising campaign? ..my red hat tell me this offer is not going to be accepted.

Black Hat Thinking Why something may not work? Using black hat thinking, look at all the bad points of the decision. Look at it cautiously and defensively. This is important because it highlights the weak points in a plan.

Allows us to eliminate, alter, or prepare contingency plans to counter. Tend to overuse so be careful. It is much easier to criticize tend to construct

…I don’t like the idea of lowering prices.. Black hat thinking is always logic. There must be a logical basis for the criticism Example: …I don’t like the idea of lowering prices.. ..that is red hat thinking. I want you to give your black hat thinking. I want your logical reason.

Black hat thinking emphasizes the value and importance of caution even though in the advantage situations Example: ..sales have risen dramatically after that advertising campaign. Is there anything we need to be cautious about? Lets have some black hat thinking here.

Yellow Hat Thinking Symbolizes brightness and optimism. Explore the positives and probe for value and benefit It is the optimistic viewpoint that helps to see all the benefits of the decision and the value in it. Yellow Hat thinking helps to keep going when everything looks gloomy and difficult.

The yellow hat thinking is a deliberate device which the thinker chooses to adopt. The yellow hat comes first and not the result of positive aspect. Example: ..before you do anything else I want you to put on your yellow hat and tell me what you think about this new approach

Example: …you have told me all the reason you do not like the idea and why it will probably fail. Now, I want you to put your yellow thinking hat firmly in place. What do you see now?

Green Hat Thinking Focuses on creativity, possibilities, alternatives and new ideas. This is where you can develop creative solutions to a problem. It is a freewheeling way of thinking, in which there is little criticism of ideas.

Brain is designed as recognition machine, to set up pattern, to use them and to condemn anything that not fit. Creativity involve provocation and change. Green hat help thinker to force themselves to be creative and not to be condemned deliberating the idea

Example: ..Remember I am wearing the green hat and I therefore allowed to say things like that. .. I thought we are supposed to be wearing green hat. We are being much too negative. Isn’t that black hat thinking?

Blue Hat Thinking Think of the blue sky above. Think of ‘ overview’ The blue hat is for thinking about thinking. The blue hat is or the organization and management of thinking. It is for the process of control. Blue hat responsible for summaries, overviews and conclusions.

Example for organization ..we have not got anywhere so far. Putting on my blue hat I would suggest we have some red hat thinking to clear the air. ..we do not have much time to consider this matter. Would someone like to suggest a blue hat structure for our thinking?

For conclusion and summaries Example: ..Let summarized what we have achieved so far ..are we all agreed that these are the conclusions that we reached?

Six Action Shoes

The Six Action Shoes are used when thinking is over and action is the order of the day. Different situations require different actions.

The Shoes separate action into six basic styles: Routine Crisis Human Values Enterprise Investigative Authority

Six Action Shoes

Routine and Formal Procedure. Navy Formal Shoes Routine and Formal Procedure. The Navy Shoe action mode is about using formal routines. A routine is a pattern of action that has been predetermined. Once a routine has been selected, then action consists of carrying out this routine.

Essential to ensure safety To avoid making mistakes. But we need to be careful that the routines don't stifle initiative and restrict flexibility.

Grey Sneakers Exploration, investigation, and collection of evidence. Purpose of the action is to get information. These shoes are quiet, casual and relaxed.  Exploring, but you don't know what you are going to find. May use aids to thinking such as the 6 Thinking Hats

What you find determines your next step What you find determines your next step. If a clue turns up you follow that clue. Professions who use grey sneaker mode are: -scientists pursuing a theory,investigating journalists, detectives solving a crime. market researcher,tax inspectors, police investigating computer fraud

Brown Brogues Practicality and Pragmatism Brown is a practical colour. Brogues are hard wearing shoes worn day-to-day. About practicality and good sense. "What can be done in this situation"?

Flexibility is a key aspect to brown brogue action Flexibility is a key aspect to brown brogue action. You change your behaviour as the situation changes. You do what can be done. You do what you can do. This is low key action. Good common sense is used. It is action where you might "get your hands dirty

Orange Gumboots Orange is not a gentle colour: it is vivid and striking. The colour shrieks. Alarm bells ring. Special occasions. Concerned with emergency situations. Once something is classified as an emergency, then priorities change. There are new rules for action.

Professions who are trained to work in orange gumboot mode are: Police officers,Fire fighters, Doctors, Ambulance officers, Soldiers in action As well as physical crises there are other types of crises such as financial,personal and community

Pink Slippers care, compassion, and attention to human feelings and sensitivities Pink is a warm colour. It is a conventionally feminine colour. About human feelings, compassion, sympathy and tender loving care.

People caring for people is the essence of a family People caring for people is the essence of a family. -People caring for people defines a successful community. -People caring for people is the basis of civilization

Professions involved in Pink Slipper action mode are: -Nurses -Teachers -Social workers -Doctors This mode adds an element of human caring and compassion to other actions

Purple Riding Boots Authority It is the colour of royalty. Purple action mode indicates an authority role; people who hold authority positions may act differently in those roles as they do as individuals.

Riding boots are not normal wear Riding boots are not normal wear. They are worn by people riding horses or motorbikes. Riding boots used to be associated with the privileged. Eg: A horseman Not necessarily a superior one, but when an official acts within the boundaries of that role, and then he or she has more authority than someone without an official role.

The End Thank you