Motivating People Through Challenging Times Kelsey Greenaway SAY “Welcome to our Sustainment Session for High Impact Presentations. We have been looking forward to getting together again.” Provide a relevant opening for this group – a brief story or item in the news as an attention getter and for localization. Make sure to use one of the suggested opens in the HIP.   Sustainment Session for High Impact Presentations – WebEx Meeting

Who we are… SAY “As a review from our Awareness Meeting prior to our Dale Carnegie High Impact Presentations, we are committed to delivering a transformational experience in the design and delivery of our programs. We know that our clients aren’t just looking for a program that makes them feel good; rather, they need to achieve business and personal results by changing their ways of being. The Dale Carnegie experience starts with how we engage our clients throughout the entire process, from the initial contact through a strategy of follow-up and support. This meeting is part of Sustainment on our Performance Change Pathway in which we gather to reflect, reinforce and commit to move forward. The experience itself gave us a space to change and experiment with new approaches. We not only practiced the skills but worked on our attitudes and mindset. Now we need to reinforce and solidify them.” Bridge: “Here are our objectives for this sustainment meeting.” Sustainment Session for High Impact Presentations – WebEx Meeting

Who you are…. SAY “As a review from our Awareness Meeting prior to our Dale Carnegie High Impact Presentations, we are committed to delivering a transformational experience in the design and delivery of our programs. We know that our clients aren’t just looking for a program that makes them feel good; rather, they need to achieve business and personal results by changing their ways of being. The Dale Carnegie experience starts with how we engage our clients throughout the entire process, from the initial contact through a strategy of follow-up and support. This meeting is part of Sustainment on our Performance Change Pathway in which we gather to reflect, reinforce and commit to move forward. The experience itself gave us a space to change and experiment with new approaches. We not only practiced the skills but worked on our attitudes and mindset. Now we need to reinforce and solidify them.” Bridge: “Here are our objectives for this sustainment meeting.” Sustainment Session for High Impact Presentations – WebEx Meeting

Enhancing Relationships People Pyramid Be a Leader Gaining Willing Co-Operation SAY “As a review from our Awareness Meeting prior to our Dale Carnegie High Impact Presentations, we are committed to delivering a transformational experience in the design and delivery of our programs. We know that our clients aren’t just looking for a program that makes them feel good; rather, they need to achieve business and personal results by changing their ways of being. The Dale Carnegie experience starts with how we engage our clients throughout the entire process, from the initial contact through a strategy of follow-up and support. This meeting is part of Sustainment on our Performance Change Pathway in which we gather to reflect, reinforce and commit to move forward. The experience itself gave us a space to change and experiment with new approaches. We not only practiced the skills but worked on our attitudes and mindset. Now we need to reinforce and solidify them.” Bridge: “Here are our objectives for this sustainment meeting.” Enhancing Relationships Sustainment Session for High Impact Presentations – WebEx Meeting

+ = Changes Who We Are What We Do What We Get Mindset Thinking Opinions Beliefs Emotions Insights Skill Set Actions Behavior Communications Interactions Results Influence Leadership Deeper Relations Engagement SAY “Let’s find out what has happened with each other since (date of final session.) In a moment, we are going to bring people up-to-date by relating a change since we last met. One change I have made is…” Provide a recent change relevant to the group and experience in the “who we are” category vs “what we do” of the Transformation Formula (type it on the slide using the text tool.) Bridge: “Ok, now let’s hear from you.” Sustainment Session for High Impact Presentations – WebEx Meeting

Performance Change Pathway™ The Dale Carnegie Design and Delivery Framework SAY “As a review from our Awareness Meeting prior to our Dale Carnegie High Impact Presentations, we are committed to delivering a transformational experience in the design and delivery of our programs. We know that our clients aren’t just looking for a program that makes them feel good; rather, they need to achieve business and personal results by changing their ways of being. The Dale Carnegie experience starts with how we engage our clients throughout the entire process, from the initial contact through a strategy of follow-up and support. This meeting is part of Sustainment on our Performance Change Pathway in which we gather to reflect, reinforce and commit to move forward. The experience itself gave us a space to change and experiment with new approaches. We not only practiced the skills but worked on our attitudes and mindset. Now we need to reinforce and solidify them.” Bridge: “Here are our objectives for this sustainment meeting.” Sustainment Session for High Impact Presentations – WebEx Meeting