Aftersales department General questions Specific technical requests Service support User manuals/schematics (www.johannussupport.com) Replacement parts Part repair
Contact Mail : aftersales@globalorgangroup.com Phone : +31 318 637403 Skype : joh.service Website : www.johannussupport.com
Necessary info Organ type Serial number Clear problem description Headphone behaviour Involved stops list Ticket number if one is assigned
Ordering service parts Provide all details Order at : aftersales@globalorgangroup.com Read the information sheets Compare configuration with original part
Service protocol Incoming request Collect information Contact Aftersales Inform customer Plan a visit (if necessary)