1. Look for clues. - Does the patient/caregiver miss appointments

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Presentation transcript:

https://www.youtube.com/watch?v=_8w9kdcRgsI 1 1. Look for clues. - Does the patient/caregiver miss appointments? - Do they write down information/instructions? - Do they take their medications correctly? - Do they complete forms properly? - Do they ask for more information if they don’t understand? 2. Use audio-visual aids. 3. Use demonstration. 4. Highlight or circle any take home points. 5. Use plain language and convey the most important concepts first. - Speak slowly. - Avoid jargon/acronyms. 6. Teach back. 7. Encourage patient/caregiver partnerships. 8. Encourage a support network. 1

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