BMC Communities What happens in this booth? Communities.bmc.com

In the BMC Communities booth… AGENDA Meet Practitioners from around the Globe, and R&D too! People like to connect, share and discover: online, and in real life Games and Swag T-shirt, physical and online badges, ribbon, and food too! Programs on BMC Communities Digital engagement tips Communities.bmc.com © Copyright 2016 BMC Software, Inc.

Dan Anders Brad Carl Chris Peter Bertrand Etore Doug Jason Sherwin Giancarlo Francois Carey

© copyright 2016 BMC Software, Inc. Have you found Power Users? Spot them easily Only they with have the “I speak Digital” T-shirt Engage! Ask them a tricky question about BMC Communities If they can not answer, come on the booth to claim your swag (and perhaps get the answer ;-) © copyright 2016 BMC Software, Inc.

© copyright 2016 BMC Software, Inc. Do you have the “Communities-ready” badge? Online Use your phone browser Go on communities.bmc.com Log in (usual BMC SSO credentials) Find this very “Engage 2016 Communities booth” preso Like it! On the booth Have a fun Photobooth picture taken We’ll add it to your Communities profile © copyright 2016 BMC Software, Inc. Communities.bmc.com

Programs on BMC Communities And Now introducing… Product Communities the Developer Community ! With May Bakken Learn more on this booth, and at the Developer Lounge Betas / UX Communities Partners Ideation (RFE) Web Email Connect Share Discover Mobile Engage Community Local User Groups online © Copyright 2016 BMC Software, Inc.

communities.bmc.com/developer NEW: focused Developer Community communities.bmc.com/developer Bring Digital Innovation to the next level Interact with famous developers around the world Get visibility from R&D Publish your App to the BMC Marketplace

Are you part of these very active Communities? Why engaging? Thousands of active users each week R&D and Product Management monitoring Support Experts blogging Learn from/with peers Sneak Peek on short-term roadmap (betas) Influence mid-term roadmap (ideas) Communities.bmc.com

communities.bmc.com/engage BMC Engage Community communities.bmc.com/engage This week, and all year long! Interact with Event Team Connect with Speakers Learn from/with Attendees Make your voice count

Customer Success / Common Services - BETA Program 8/21/2019 Customer Success / Common Services - BETA Program Join our Beta Programs! Participate in coordinated programs across product lines Announcements posted regularly on BMC Communities https://communities.bmc.com/community/programs Hundreds of Users like you have participated in 2016 Programs 21 programs open to customers in the past year! Advance participation in new, exciting and fun atmosphere and real users in real environments with real time support and feedback Allows your Voice of the Customer (VOC) to complement aspects of product development Connect with Program Manager Sandy McClenahan on Communities!

Customer Success / Common Services – Localization 8/21/2019 Customer Success / Common Services – Localization We speak your language! Support for 21 languages in MyIT 3.2 NEW: Guided Help available for Remedyforce 20.16.01 (Deutsche, Español, Français,日本語, Português brasileiro) NEW: Wiki translation for Remedyforce 20.15.03 in Japanese (日本語) COMING SOON: Wiki translation in 4 languages for Client Management COMING SOON: Wiki translation in 2 languages Track-It! Connect with Lelani Prévost on BMC Communities to provide feedback on translated products.

Fun Run You up for early fun? Meet Doug and others: 6am at Lobby / check-in Head to Hard Rock café, or more Fun Run

Photobooth pictures! Make Engage 2016 memories last Fun pixes You and people who count Go wild Tweet ‘em out Feature them on your Communities Profile

2015 Souvenirs …

© Copyright 2016 BMC Software, Inc.