Institutional Research and Planning Student Satisfaction Survey Spring 2014 Undergraduate and Graduate Students Institutional Research and Planning 8/22/2019
Undergraduate Student Sample (n = 1269) 21 % response rate 8/22/2019
If you could start over again, would you go to NJIT If you could start over again, would you go to NJIT? Undergraduate Students Comparison 8/22/2019
Undergraduate Student Satisfaction 2014 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Undergraduate Student Satisfaction 2014 Importance and Satisfaction (means) – Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Undergraduate Student Satisfaction Comparison with 2013 Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Factors with Increases/Decreases in Student Satisfaction Personal security and safety on campus. (+20%) General condition of buildings and grounds. (-6%) 8/22/2019
Key factors* in Overall Satisfaction Spring 2013-Undergraduate quality of instruction satisfaction with NJIT Quality of campus life Overall Satisfaction With Registrar’s Office .169 .4 .362 Relevance of coursework to career development .238 Quality of academic advisement . 151 The overall usefulness of NJIT's website .179 .2 General condition of building and grounds *Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction. 8/22/2019
Undergraduate Student Satisfaction Academics 8/22/2019
Undergraduate Student Satisfaction Campus Life 8/22/2019
Undergraduate Student Satisfaction Computers 8/22/2019
Undergraduate Student Satisfaction Public Safety/Buildings & Grounds 8/22/2019
Undergraduate Student Satisfaction Student Services 8/22/2019
Undergraduate Satisfaction Five Year Comparison (means) 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Undergraduate Satisfaction Five Year Comparison (percentage) 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Overall Undergraduate Satisfaction With NJIT 5 Year Comparison 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Overall Undergraduate Satisfaction By School Academics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Graduate Student Sample (n = 645) 29% response rate 8/22/2019
If you could start over again, would you go to NJIT If you could start over again, would you go to NJIT? Graduate Students Comparison 8/22/2019
Graduate Student Satisfaction 2014 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Graduate Student Satisfaction 2014 Importance And Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Graduate Student Satisfaction Comparison with 2013 Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Factors with Increases in Student Satisfaction Personal security and safety on campus (12%) 8/22/2019
Key factors* in Graduate Student Overall Satisfaction quality of instruction satisfaction with NJIT Quality of campus life Overall satisfaction With financial aid services .168 .444 .251 Relevance of coursework to career development .182 Quality of academic advisement . 164 with registrar office .113 .115 Billing and fee payment policies and procedures Availability of campus computing resources .226 *Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction. 8/22/2019
Graduate Student Satisfaction Five Year Comparison (means) 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Graduate Student Satisfaction Five Year Comparison (percentage) 8/22/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Overall Graduate Satisfaction By School Academics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Overall Undergraduate Satisfaction Appendix 1 Overall Undergraduate Satisfaction By School 8/22/2019
Appendix 1 Overall Undergraduate Satisfaction By School CoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Appendix 1 Overall Undergraduate Satisfaction By School CCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Appendix 1 Overall Undergraduate Satisfaction By School NCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Appendix 1 Overall Undergraduate Satisfaction By School CSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Appendix 1 Overall Undergraduate Satisfaction By School SOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Overall Graduate Satisfaction Appendix 2 Overall Graduate Satisfaction By School 8/22/2019
Appendix 2 Overall Graduate Satisfaction By School CoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Appendix 2 Overall Graduate Satisfaction By School CCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Appendix 2 Overall Graduate Satisfaction By School NCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Appendix 2 Overall Graduate Satisfaction By School CSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Appendix 2 Overall Graduate Satisfaction By School SOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 8/22/2019
Undergraduate and Graduate Overall Satisfaction Appendix 3: Undergraduate and Graduate Overall Satisfaction with Housing 8/22/2019
Undergraduate Overall Satisfaction with Housing N Percent Overall Satisfaction with Housing NJIT housing 387 34.46% 3.55 University Centre 33 2.94% 3.42 NJIT Greek Village 29 2.58% Off-campus Greek fraternity/sorority housing 3 0.27% 4.33 Off-campus with parents/other relatives 501 44.61% 3.43 Off-campus with roommate/friends 40 3.56% 3.3 Off-campus with spouse/significant other 69 6.14% 3.30 Off-campus alone 61 5.43% 3.25 8/22/2019
Graduate Overall Satisfaction with Housing N Percent Overall Satisfaction with Housing NJIT housing 20 3.58% 3.35 University Centre 31 5.55% 3.68 NJIT Greek Village 12 2.15% 3.5 Off-campus Greek fraternity/sorority housing 1 0.18% 3 Off-campus with parents/other relatives 89 15.92% 3.39 Off-campus with roommate/friends 188 33.63% 3.69 Off-campus with spouse/significant other 139 24.87% 3.46 Off-campus alone 79 14.13% 3.22 8/22/2019
Graduate Students: What type of on-campus housing would you prefer? N Percent Married student apartment 27 4.5% Married student apartment with children 22 3.67% Shared apartment with roommate/roommates. (Own bedroom in a suite; shared living room, kitchen, and bathroom) 71 11.83% Shared apartment with roommate/roommates. (Own bedroom and bathroom in a suite; shared living room and kitchen) 82 13.67% Single small bedroom and shared facilities (bathroom, lounge, and kitchen). 63 10.5% Prefer to live off-campus. 335 55.83% 8/22/2019
Graduate Students: What type of on-campus housing would you prefer Graduate Students: What type of on-campus housing would you prefer? (of graduate students who currently live off-campus) N Percent Married student apartment 25 4.69% Married student apartment with children 21 3.94% Shared apartment with roommate/roommates. (Own bedroom in a suite; shared living room, kitchen, and bathroom) 57 10.69% Shared apartment with roommate/roommates. (Own bedroom and bathroom in a suite; shared living room and kitchen) 63 11.82% Single small bedroom and shared facilities (bathroom, lounge, and kitchen). 44 8.26% Prefer to live off-campus. 323 60.60% 8/22/2019
Graduate Students: What type of on-campus housing would you prefer Graduate Students: What type of on-campus housing would you prefer? (of graduate students who currently live on-campus) N Percent Married student apartment 2 2.99% Married student apartment with children 1 1.49% Shared apartment with roommate/roommates. (Own bedroom in a suite; shared living room, kitchen, and bathroom) 14 20.90% Shared apartment with roommate/roommates. (Own bedroom and bathroom in a suite; shared living room and kitchen) 19 28.36% Single small bedroom and shared facilities (bathroom, lounge, and kitchen). Prefer to live off-campus. 12 17.91% 8/22/2019