INCOME process designer 經濟部專業人員研究中心 電子商務課程 INCOME process designer 清華大學工業工程與工程管理系 張瑞芬教授 2019/8/29

Contents 1. Overview: INCOME process designer 2. Behavior Modeling fundamentals of petri-nets sequence, preconditions for an activity, branching, refining (drill-down) detailed information for activities 3. Organization Modeling 4. Information Modeling 5. Linkage of Organization Structure and Behavior Modeling 6. Linkage of Information Model and Behavior Modeling 2019/8/29

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1. Overview: INCOME process designer Modeling, documentation and analysis of business process 2019/8/29

1. Overview: INCOME process designer (Cont.) Model types: Behavioral model - define process & business rules: Sequence, Preconditions for an activity, Branching, Refining Organization model - Identify personnel roles & resources Information model - Define information structure 2019/8/29

1. Overview: INCOME process designer (Cont.) Application Type: BPR Knowledge Management Application Development Introduction of Standard Software Workflow Management Simulation Studies Process Benchmarking 2019/8/29

2. Behavior Model 2019/8/29

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Fundamentals of petri-nets 2019/8/29

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Refining: Drill-down 2019/8/29

Refining: Drill-down 2019/8/29

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Detailed information for activities 2019/8/29

3. Organization Model 2019/8/29

3. Organization Model (Cont.) Detail information the responsible manager cost center resources (personnel, technical aids) a specific cost unit rate can be defined for every resource type roles: task-related group 2019/8/29

4. Information Model 2019/8/29

4. Information Model 2019/8/29

5. Linkage of Organization Structure and Behavior Modeling 2019/8/29

6. Linkage of Information Model and Behavior Modeling 2019/8/29