Welcome to your Volunteer Training Cumbria Service Overview A very warm welcome! You are about to take a big step closer to joining over 3000 other volunteers across the UK who are changing lives. Mark

Heart of Safe Families Prevent child neglect & abuse Stabilise families at times of crisis Mark Reduce flow of children going into care

3 ways we help Mark

Core criteria Support parents, carers or children individually or as the entire family Parents/Carers in control – families not obligated to engage Support may cover overnight hosting, daytime respite, mentoring, befriending Children aged 12 and under (will also support older siblings) The families have been risk assessed to ensure support from volunteers is appropriate Can respond to same-day emergency hosting requests Support plans are established with each family and referrer informed of progress Support generally lasts 3 to 6 months but may be extended, if appropriate Sonia

Terminology: Accessing support Making a request for support: 19 HHs & 80 FFs in Cumbria Leaflets are available for families Call to discuss support – 0333 414 1488 The gatekeepers are :- Stacey.thame@cumbria.gov.uk Carol.gate@cumbria.gov.uk Link will be provided to submit details of request Family will be visited and support plan developed Volunteer identified and introduced to family Ruth