Organizational Structure and Operations

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Presentation transcript:

Organizational Structure and Operations Apparel 2 Obj. 4.01

Types of Pay Management = salary: same amount of pay no matter how many extra hours you work Sales = if it’s retail = hourly: #hours x rate; $8.50 x 40 hours = $340 (minus taxes!) Other sales might be commission Distribution = hourly **

Scheduling People Management job to create work teams Hourly, who, when, which department **and who you report to Management by objective**: employees set their own objectives and gauge their own progress

Quality Control Inspection: during the job or after completion Inspector: checks the goods to ensure quality control

Types of Inspections Visual: take a quick look around to see what you need Such as a small produce** store or a small boutique

Inspections Perpetual: accurate, instantaneous accounting of product – uses bar codes and is computerized (**warehouse)

Just-in-Time Inspections Keeping extra inventory is wasteful and expensive Right material at the right time in the right place – the exact amount **effective way to keep prices in check

Customer Service Handle professionally Courteous treatment Shopping climate (music, smells) Complaints: **customer is always right Warranty Rest rooms