Ref: A-CR-CCP-804/ PG-001 Capt Phinney M403.04 PROVIDE FEEDBACK TO TEAM MEMBERS MTPs - Have the cadets brainstorm and prepare a list of opportunities when feedback should be provided. - Explain the principles of effective feedback. - Explain the ground rules for providing feedback. - Explain the steps for providing and receiving feedback. - Using scenarios, have the cadets practice providing feedback to team members. 2 x 30 min Test: Oct/Nov 2017
Opportunities to Provide Feedback
Principles of Effective Feedback Frequent Accurate Specific Timely
Q&A
Ground Rules for Providing Feedback Focusing on What is Observed Focusing on Behaviour Keeping it Neutral Using it to Inform Make it Supportive Keeping it Simple
What were they ???
Steps for Providing Feedback Planning What to Say Providing Examples of Behaviours Allowing Time for Feedback Motivating Setting a Timeline for Action and Follow – Up
Steps for Receiving Feedback Seeing Each Feedback Session as a Learning Opportunity Actively Listening to the Sender's Ideas. Asking for More Information if the Ideas are Not Understood. Being Honest About How the Feedback is Affecting One's Emotions. Remaining Open-Minded About Future Learning Opportunities.
Q&A
Effective Feedback