ANAB AQMS Activity 2011 ~ to date July 2011

AQMS 2011 Overview Accredited Certification Bodies (CBs) 36 AS9100 Applicant CBs 1 AS9100 3 AS9110 Increased Surveillance Frequency 1 CB (twice per year for office assessments & witnessed audits) Suspensions 1 nonconforming (since lifted) 1 voluntary (current) Withdrawals None

Transition 9100/9110/9120:2009 ALL CB’s completed the transition (in OASIS) All CB’s applied prior to 1 Jan 2011 (no suspensions) Heads Up 170, 175, 181, 187 SR001 – Revised May 2011 SR001 FAQ – Published www.iaqg.org/oasis

Transition 9100/9110/9120:2009 - Learnings Make sure decision making person/people are competent SR001 9101D Make sure audits are completed as required / scheduled. Already heard of at least one potential issue with resources (audit being pushed out) Three new FAQ’s Conducting an audit to the old standards Transfers Special Audits ANAB sending assessors that successfully passed the AATT training to office assessments

Aerospace Complaints against ANAB-accredited CBs

2011 Aerospace Complaints 372 (Feb 2011) – An organization is complaining about their AS9120 audit and the auditor assigned. CB is redoing the audit because of the first audit. Details were requested, not provided. Follow up during the next office assessment. Closed, unable to substantiate Complaints in italics were provided previously and has no changes. Complaints in bold are new or were updated since the last meeting.

2011 Aerospace Complaints 378 (Mar 2011) – An organization is complaining about their certification status in OASIS; their status was marked withdrawn (by the CB) and it was suppose to be suspended. Action was taken by the CB and OASIS was updated. Closed, with action Complaints in italics were provided previously and has no changes. Complaints in bold are new or were updated since the last meeting.

2011 Aerospace Complaints 379 (Apr 2011) – An AQMS certificate issued without an accreditation mark. The copy of the certificate was a draft and the final certificate was issued properly. Closed, invalid Complaints in italics were provided previously and has no changes. Complaints in bold are new or were updated since the last meeting.

2011 Aerospace Complaints 380 (Apr 2011) – Too sensitive to discuss at this time. Open, under investigation Conducting a complaint validation audit Complaints in italics were provided previously and has no changes. Complaints in bold are new or were updated since the last meeting.

2011 Aerospace Complaints 381 (Apr 2011) – Certificate and scope of certification in OASIS not consistent in regards to inclusions/exclusions. The items outlined in OASIS were actually sections of the standard that were not audited, not exclusions to the certificate. The CB entered them in the wrong fields. Closed, with correction. Complaints in italics were provided previously and has no changes. Complaints in bold are new or were updated since the last meeting.

2011 Aerospace Complaints 388 (Jun 2011) – Organization continues to have AS9100 certificates referencing ISO 9001:2000 Complaint found valid, NCR issued to CB. Open, correction required. Complaints in italics were provided previously and has no changes. Complaints in bold are new or were updated since the last meeting.

ANAB Aerospace Appeals A91 – Received Dec 2010 – Closed, partially upheld Appealing several NCR’s from an AQMS witnessed audit NCR in regards to missing items in the Quality Manual – NCR upheld NCR in regards to document control – NCR withdrawn NCR in regards to auditing to sufficient depth – 1 of 4 evidence items withdrawn, 4 part of the NCR evidence upheld NCR in regards to the accuracy of the scope statement on the certificate – NCR upheld Appeals in italics were provided previously. Appeals in bold are new.

ANAB Aerospace Appeals A103– Received Feb 2011 – Closed, appeal denied Appealed a major NCR during an AQMS office assessment in regards to accepting poor corrective action responses from the CB’s client The CB discussed why the acceptance of updated documentation from their client and how the results of a check of a large quantity of other data supported that the fault was an isolated incident and therefore, the CB's acceptance of that client's CA response was not an indication of major deficiencies in the CB process. ANAB discussed the repeat nature of the nonconformity issued to the CB, the lack of objective evidence for the CA taken by the CB client , and the lack of a complete and thorough Root Cause Analysis by the CB client, even though the fault was described as an isolated incident. Even in isolated incidents the client must still provide acceptable CA to address the root cause to eliminate reoccurrence. Therefore the panel upholds the NCR as valid. Appeals in italics were provided previously. Appeals in bold are new.

ANAB Aerospace Appeals A108– Received April 2011– Heard just this week Appealed two minor NCRs during an AQMS witnessed audits. Sufficient sample to draw conclusions Not requiring client to provide root cause to NCR’s. Appeals in italics were provided previously. Appeals in bold are new.

2011 ANAB Office Assessments & Witnessed Audits (through today) 44 required (8 additional) 29 completed (7 follow-up) 13 confirmed 2 being scheduled (1 follow-up) Witnessed Audits 51 required (5 follow-up and 12 AS9120) 36 completed (2 follow-ups, 8 AS9120) 11 confirmed (2 follow-ups, 1 AS9120) 4 unscheduled (1 follow-up, 3 AS9120)

2011 NCR’s (from April 2011) Office Assessments 12 NCR’s to aerospace requirements during 15 office assessments 1 major 33 NCR’s to ISO 17021 or general requirements during 15 office assessments 4 majors Witnessed Audits 14 (4 to AS requirements) NCR’s issued during 14 witnessed audits 6 majors (1 originally minor, escalated due to timing) Four assessments in March, ANAB is currently reviewing to determine if further action is required

2011 Common NCR’s (59 total, from April 2011 ) 2010 Common NCR -- NCR/CA Process

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