____________________ Change Agent Profile Score Candidate name: ____________________ Change Agent Profile Score 1 Low to 5 High Experience & Skills Good business knowledge Awareness of Change Management concepts and principles Basic understanding of BPR Communication & Presentation skills Experience as a trainer or knowledge of T&D Line management or HR experience Understanding of the programme, its goals and business benefits Characteristics Willing and able to support and initiate change Bias for action Enthusiasm Business credibility and respected by colleagues Personal leadership Extensive personal networks Accountability Influence (without power) Activities Explain vision and act as ambassador for the project Give status reports and coaching sessions at regular meetings Explain advantages of new ways of working Communicate decisions made on changes; background and consequences Answer questions, identify concerns and issues and give feedback to change team Identify areas of ”change resistance” that need more attention Convince staff to ”buy-in” and answer the question “What’s in it for me?” Project Managing Change [Uncommon Expertise Ltd, 2008] Total: