Flexible Services iNotice Board Wednesday September 2, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Wednesday September 2, 2015 Actual Trips: 280 Actual Passengers Transported: 294 Overall On Time Performance 95% Scheduled 63% Appointment Time: 94% Productivity: 1.39 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Wednesday September 2, 2015 Actual Trips: 696 (57%) Actual Passenger Transported: 712 Overall On Time Performance: 97% Scheduled: 98% Appointment Time: 97% Productivity: 7.16 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Wednesday September 2, 2015 Total Trips: 976 Trip Per Hour: 5.5 Actual Passengers Transported: 1006 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Wednesday September 2, 2015 STAR Transported: 113 - Ambulatory 181 -Wheelchair / Scooter, Etc Advantage Transported: 710 - Ambulatory 2- Wheelchair / Scooter, Etc Total : 823 -Ambulatory 183 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6