Woocommerce Security, Shipping & Payment Integrations.

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Presentation transcript:

Woocommerce Security, Shipping & Payment Integrations. How to prevent/minimize charge backs Gabriel Alao www.gabrielalao.com BSc Computer Sci, MSc Information Technology. Web Engineering Consultant @ The Web Gurus

Why Use Woocommerce? Shopify Woocommerce Over 100 Secured Payment Options Limitless Customizations Better Security Powerful SEO Transaction Fees No Transaction Fees Abandoned Cart Recovery In Built Blogging

Shipping Methods - Best Shipping plugins for woocommerce- All the options Flat Rate Shipping is a free shipping method in WooCommerce that allows you define a standard rate per item, per shipping class or per order. Flat Rate Shipping works with Product Shipping Classes, adding more power and flexibility. Shipping Classes are used to define a fixed rate for a group of products in the same class; example, say you offer 2 types of products with huge price range, product group A costs $1,000 - $5,000; Product group B cost $2 - $37, with shipping class, you can offer free shipping for Product group A and have a fix rate of $2.50 for Product group B : Off Couse no customer wants to pay a shipping fee way more that than the cost of the product, but if you sell multiple products with different price ranges and shipping options; this will be the best way to run things.

Shipping Plugins - 1 2 Best Shipping Plugins I have worked with; FedEx Shipping Plugin with Print Label If you are looking for a complete end-to-end shipping plugin that is dedicated to FedEx shipments, then you should go for this plugin. It has every feature that you would need to manage your orders. Hint: you can manually adjust the shipping rates based on your business strategies, also comes with a return label generator. WooCommerce Table Rate Shipping Pro. The idea of Table Rates Shipping Pro’s flexibility can be taken from its vast functionality. The plugin can easily achieve some of the most difficult business scenarios. You can configure the shipping rates based on weight of the shipment. In some cases, every additional item needs to be charged with a fixed amount. For example, charging $5 for rice up to 2lbs. After that, an additional $1 is charged for items per lbs. You can calculate the total items in Cart and Per Unit Item in the Cart. This way, shop- owner can price his items like $2000 for 5 phones. For every additional phone, a fixed $300 is charged. 1 2

Payment Methods - I will advice that we put into consideration the security, cost, payment methods for the customers, and ease of use to determine the best payment options for a woocommerce store. There are many ecommerce platforms out there, but WordPress and WooCommerce are the premiere platforms to build an online store. There are also loads of WooCommerce payment gateways that let you accept customer payments, but all have their limitations, but I have put together the best ones I have worked with over 5 years. Best Payment Methods: 1 PayPal/Braintree PayPal security is second to none, both for Localized Payments and international payments; PayPal reduces the number of charge backs and also lets you print shipping labels from the PayPal dashboard. PayPal transaction fee is reasonable for the services they provide 2 Stripe Stripe accept Apple Pay and Android Pay also offers recurring billing Stripe refund the fees to your customer when you refund a purchase from the dashboard.

Payment Plugin - With the right plugin from PayPal and stripe, configurations are easy 1 WooCommerce PayPal provided by Brain Tree Payment Gateway: This plugin provides easier integration of PayPal, Credit card, and Debit card via Braintree payment gateway. The transactions are carried out on PayPal servers. This plugin allows you to sell your products safely using the hosted fields ( little iframes, hosted on PayPal’s servers, that fit inside the checkout form elements and provide a secure means for your customers to enter their card information) which in turn helps you achieve the customers’ trust. 2 Stripe accept Apple Pay and Android Pay also offers recurring billing Stripe refund the fees to your customer when you refund a purchase from the dashboard.

Security Methods - Is Woocommerce secure? Yes, comes with a maintenance price, you must update every plugin and theme including WordPress Core. 1 Use Premium Themes and Plugins The WordPress core is extremely secure. However, things start getting hairy with outside influence (from plugins, themes and humans).. 2 Use Security Plugins Choose a reputation hosting All-in-One WP Security & Firewall Limit brute force login attempts 3 Change Admin URL & Use a Valid SSL Check and adjust the settings on your FTP directories Learn how to safely update your site and create backups

Security Plugin - 1 2 Best Security Plugins for woocommerce: Jetpack says: Rest easy with daily automatic content backup, and a 30-day archive with unlimited space. All carefully optimized for WordPress. Essential Security & Performance for WordPress, helps with back ups and restoration in cases of attack. 2 Sucuri.net is a great WordPress security plugin. They offer security activity auditing, file integrity monitoring, remote malware scanning, blacklist monitoring, effective security hardening, post-hack security actions, security notifications, and even website firewall (for a premium) Sucuri Cleans and Protect Websites

Chargebacks 1 2 3 How to prevent/minimize charge backs: Common Sense: Do not set payment methods to direct capture, capture payment manually if possible. Hint: Manually verify transactions and look for patterns before capturing a payment. 2 Shipping and Billing Methods : Always look further into transactions with different billing and shipping address. Provide customer great customer service, lookout for invalid phone numbers from customers. 3 Choose a more secured Payment Gateway, Study your customers spending habit and Create a check list for all transactions as they come in.

Questions - Ask Me Questions Visit my Website Schedule A Consultation Gabriel@thewebgurus.net Visit my Website Schedule A Consultation www.gabrielalao.com www.gabrielalao.com/consultationform