Office 365 Open Steve Deming Partner Solutions Advisor Microsoft Office 6/27/12 Office 365 Open Steve Deming Partner Solutions Advisor Microsoft Corporation © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 1 1

Office + Cloud Services Introducing the new Office Your familiar Office applications and documents, business-grade email, calendar, and video conferencing across nearly all your devices – from PCs to smartphones to tablets. Cloud Services Perpetual Always up-to-date Office + Cloud Services 2013 versions Office on-premises

Office 365 at a glance Office Exchange Online SharePoint Online 4/2/2017 Office 365 at a glance Latest version of Office as a subscription Per user licensing across 5 PC/Mac and 5 mobile Roaming documents, applications, and settings Office on demand to stream the full Office to a PC Office Hosted business class email and shared calendar 25 GB of storage space per user Use your own domain name to send emails Premium spam and malware protection Exchange Online Document sharing and management in the cloud Internal and external sites for working together on projects Online and offline access to your documents Build your company public website with easy-to-use templates SharePoint Online Multiparty HD video conferencing Real-time note taking and document sharing Instant messaging and presence across firewalls Skype federation with presence, IM, and voice Lync Online

Subscription licensing choice MGXFY13 4/2/2017 Subscription licensing choice Office 365 University Office 365 Home Premium Office 365 Small Business Office 365 Small Business Premium Office 365 Midsize Business Office 365 Enterprise (E1) Office 365 Enterprise (E2) Office 365 Enterprise (E3) Office 365 Enterprise (E4) Consumer Services Commercial Services Office 365 Pro Plus Student Consumer 1-10 11 - 250 >250 Retail Advisor Thru Partner © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Subscription licensing choice MGXFY13 4/2/2017 Subscription licensing choice Office 365 Small Business Enterprise (E1) Midsize Business University Home Premium Business Consumer Student Small Business Premium Enterprise (E3) Enterprise (E4) Office 365 Small Business Office 365 Enterprise (E1) Office 365 Enterprise (E2) Office 365 Enterprise (E3) Office 365 Enterprise (E4) Retail Advisor Open Consumer Services Commercial Services Office 365 Pro Plus Business © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office Suite Comparison Applications Office Home & Student 2013 Office Home & Business 2013 Office Professional 2013 Office Standard 2013 Office Professional Plus 2013 Office 365 Professional Plus Word 2013 ● Excel 2013 PowerPoint 2013 OneNote 2013 Outlook 2013 Publisher 2013 Access 2013 Lync 2013 InfoPath 2013 Enterprise Value Group Policy RDS Rights ●* VDI Rights App Telemetry Compliance, Archiving Business Intelligence Enterprise Voice Licensing License Type Perpetual per Device Subscription per User Use Rights Non-Commercial Non-Transferable Commercial Non-Transferable Commercial Transferable PC/Mac Installs 1 2 5 Mobile Installs N/A Win 8 Apps and RT Office Web Apps Retail Volume Licensing Office 365

Office 365 Home Premium Est. USD $99 / yr Microsoft Office365 4/2/2017 Office 365 Home Premium Est. USD $99 / yr Transforms Office into a personalized, always up to date service for consumers CUSTOMER PROFILE Office client apps 1-year subscription 5 PCs/Macs + select mobile devices when available1 Household license Install / Setup Telephone Support Families and households with multiple devices Non-commercial use Office Client Subscription Collaboration and Communication SkyDrive storage +20GB 60 Skype world minutes/month 1Smartphones and tablets added regularly. Availability of Office 365 apps varies by device. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 Small Business Premium Est. USD $149 / yr Microsoft Office365 4/2/2017 Office 365 Small Business Premium Est. USD $149 / yr Provides all the productivity tools a small business needs, including the full Office client CUSTOMER PROFILE Office client apps 1-year subscription 5 PCs/Macs + select mobile devices when available1 1-user license (25 user cap) 24x7 Web, community, and basic telephone support For small businesses with 1-10 users Simple setup No IT required Office Client Subscription Email, Collaboration and Communication Exchange, Lync, and SharePoint 1Smartphones and tablets added regularly. Availability of Office 365 apps varies by device. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 Midsize Business Est. USD $180 / yr Microsoft Office365 4/2/2017 Office 365 Midsize Business Est. USD $180 / yr A new offer designed specifically to address the end-user and IT needs of midmarket customers CUSTOMER PROFILE Generalist IT Enterprise quality Value Focused Typically 10-250 users Full email with Exchange Online Document sharing with SharePoint Online IM and virtual meetings with Lync Online Admin Portal Active Directory Pull deployment of Office Client Office 365 ProPlus Always up to date 5 PCs/Macs + select mobile devices when available1 Email, Collaboration and Communication 1Smartphones and tablets added regularly. Availability of Office 365 apps varies by device. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Office365 4/2/2017 Office 365 Enterprise Enterprise offers provide the greatest range of flexibility and control for customers with sophisticated needs Enterprise CUSTOMER PROFILE Sophisticated IT Enterprise-grade features Range of needs across users Typically 250+ users Range of offers to meet needs of different users Includes standalones, kiosk and Enterprise suites Advanced Admin Portal Active Directory Push deployment of Office Client Enable hybrid deployments Enterprise Features Archiving and Legal Hold Rights Management Office 365 ProPlus Business intelligence Roaming and mobile access Email, Collaboration and Communication Office 365 Enterprise Range of offers by user type Advanced admin tools Enterprise IT capabilities © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

What You Told Us What we delivered Microsoft Office 4/2/2017 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 FPP and Office 365 Open ESD PKC and DOEM Volume License Advisor Own the customer billing Sell as you do today Expand your revenue opportunity Office 365 FPP Office 365 Open

Office 365 SKU Availability Microsoft Office365 4/2/2017 Office 365 SKU Availability Office 365 University Office 365 Home Premium Office 365 Small Business Office 365 Small Business Premium Office 365 Midsize Business Office 365 Enterprise FPP ● OEM Syndication Direct Advisor Open Select EA © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 Commercial SKU availability Microsoft Office365 4/2/2017 Office 365 Commercial SKU availability Office 365 Small Business Premium Office 365 Midsize Business Office 365 Enterprise FPP1 * Syndication Direct Advisor Open* EA             * Partners can bill customers direct!!! 1FPP is sold to distributors, at retail, and through OEMs. OEM channel will resell subscription as an FPP license (not an DOEM license) © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Open/FPP versus Advisor Comparison Own the customer billing Use existing systems & sales motions Increased upsell & attach opportunities Top Line Revenue Little to no capital costs required Margin at time of Sale Fixed payment structure Backend Rebates More predictable revenue stream Advisor

Which licensing option to choose

M Customer Get Product Key 1 M Customer Get Product Key

Office 365 Open Experience Partner redeems product key on Office365.com Partner purchases SKU from distributor Customer retrieves digital product key through VLSC Customer renewal

The Office 365 Open purchase experience Microsoft Office 4/2/2017 The Office 365 Open purchase experience Purchase Partner purchases from distributor Acquire Partner retrieves digital Product Key through VLSC Redeem Partner redeems Product Key on office.com/setup365 Product Keys can be used for new accounts, additional seats, and renewals. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

VLSC product key retrieval New SBP Customer – Add 2 Users Microsoft Office 4/2/2017 VLSC product key retrieval M customer – Get Product Key Click on VLSC welcome link 1 Congratulations on your newly accepted Open License with Microsoft, ending in [Last5LicenseNumber]. You have been assigned Administrator permissions on the Microsoft Volume Licensing Service Center (VLSC) site.   To assist you in managing your licenses, including the activation of Online Services, Microsoft has granted your Reseller permission to access VLSC. You do not need to take action if you approve of his/her access. In order to access the VLSC site, you must first register and validate your business e-mail address, which was provided to Microsoft by ABC Reseller. To begin registration, click the link below. When prompted, enter your business e-mail as shown below: VLSC Registration: https://www.microsoft.com/licensing/servicecenter/registration.aspx?e=[EmailAddress] Required Business E-mail: JohnSmith@Contoso@com Type of new Licensing ID: Open License How to activate your Online Services: Please obtain your Product Key from VLSC. The Online Service Activation (OSA) Keys can be found at either of the following locations from the VLSC Homepage: Download & Keys > find the Product/Service name > click Key Licenses > Relationship Summary > Click on the License Number > Product Key Copy the Keys and activate the Office 365 at http://www.office.com/setup365  … © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

VLSC product key retrieval Microsoft Office 4/2/2017 VLSC product key retrieval M customer – Get Product Key Click on VLSC welcome link 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

VLSC product key retrieval M customer – Get Product Key Click on VLSC welcome link 1 Click on VLSC welcome link 1 VLSC sign-in & contract sign 2 lucy@outlook.com        

VLSC product key retrieval M customer – Get Product Key Click on VLSC welcome link 1 VLSC sign-in & contract sign 2 Lucy William

VLSC product key retrieval M customer – Get Product Key Open License Agreement Click on VLSC welcome link 1 VLSC sign-in & contract sign 2 VLSC sign-in & contract sign 2 Licenses 3

VLSC product key retrieval Designer: Add Browser chrome VLSC product key retrieval M customer – Get Product Key Open License Agreement Click on VLSC welcome link 1 VLSC sign-in & contract sign 2 Licenses 3 Downloads & keys 3a Get key 4

VLSC product key retrieval M customer – Get Product Key Open License Agreement Click on VLSC welcome link 1 VLSC sign-in & contract sign 2 Licenses 3a Get key 4

VLSC product key retrieval Microsoft Office 4/2/2017 VLSC product key retrieval M customer – Get Product Key Click on VLSC welcome link 1 VLSC sign-in & contract sign 2 Licenses 3a Office 365 M 1-seat Office 365 M 25-seat 55555-55555-55555-55555-55555 Office 365 M 5-seat 88888-88888-88888-88888-88888 Office 365 M 5-seat Office 365 M 50-seat OSA Get key 4 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Begin activation at www.office.com/setup365 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 1 2 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Begin redemption at www.office.com/setup365 1 Enter Product Key M Product Key from VLSC portal 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 1 2 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Begin redemption at www.office.com/setup365 1 Office 365 Midsize Business 25 user licenses Enter Product Key M Product Key from VLSC portal 2 25 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 2 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Enter Product Key M Product Key from VLSC portal 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 2 a M New customer – Add 26 users Microsoft Office 4/2/2017 Activate a M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Enter Product Key M Product Key from VLSC portal 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 2 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Enter Product Key M Product Key from VLSC portal 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 2 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Enter Product Key M Product Key from VLSC portal 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 2 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Enter Product Key M Product Key from VLSC portal 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 2 2 3 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Enter product key M Product Key from VLSC portal 2 Enter Product Key M Product Key from VLSC portal 2 Create Office 365 account 3 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 2 3 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Begin activation at www.office.com/setup365 1 You’re about a minute away from your new account. Office 365 Midsize Business Enter Product Key M Product Key from VLSC portal 2 Create Office 365 account 3 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 2 3 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Enter Product Key M Product Key from VLSC portal 2 Create Office 365 account 3 Begin activation at www.office.com/setup365 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Activate 1 2 3 M New customer – Add 26 users Microsoft Office 4/2/2017 Activate M New customer – Add 26 users Enter Product Key M Product Key from VLSC portal 2 Create Office 365 account 3 Begin activation at www.office.com/setup365 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Admin 1 2 3 3 4 M New customer – Add 26 users Begin activation at Microsoft Office 4/2/2017 Admin M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Enter Product Key M Product Key from VLSC portal 2 Create Office 365 account 3 Create Office 365 account 3 Admin setup 4 Experience not final. Screens subject to change © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Admin 1 2 3 3 4 M New customer – Add 26 users Begin activation at Microsoft Office 4/2/2017 Admin Midsize Business admin inserted here M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Enter Product Key M Product Key from VLSC portal 2 Create Office 365 account 3 Create Office 365 account 3 Admin setup 4 Experience not final. Screens subject to change © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Admin 1 2 3 3 4 M New customer – Add 26 users Begin activation at Microsoft Office 4/2/2017 Admin Midsize Business admin inserted here M New customer – Add 26 users Begin activation at www.office.com/setup365 1 Enter Product Key M Product Key from VLSC portal 2 Create Office 365 account 3 Create Office 365 account 3 Admin setup 4 Experience not final. Screens subject to change © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Existing Open/FPP Customer add seats midterm 2 Existing Open/FPP Customer add seats midterm

Office 365 Open Adding seats mid-subscription Year 1 Year 2 Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 Direct Bill Only (today) User 1 $10 renew User 2 Monthly Bill $20 Open/FPP Only 12 months of service +1 11 months of service -1 No monthly bill Total = 24 months of service Open/FPP and Direct Bill Advisor: Prorate New Seats Customers have a yearly commitment, but majority select monthly billing Users added mid-term are prorated to maintain a single end date across subscription Open/FPP: Blend End Dates Customer purchases new product key Customer signs in to admin portal and redeems End date is extended for existing seats to maintain a single end dates across users Mixed: Different subscriptions Customers may sign up with a product key and add additional users with direct billing Directly billed users will be on a separate subscription with a 1 year term Licenses will be pooled across subscriptions

Add seats 1 Open/FPP – Add 5 users Manage & purchase licenses Microsoft Office 4/2/2017 Add seats Open/FPP – Add 5 users Manage & purchase licenses 1 Need to use M admin console © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add seats Open/FPP – Add 5 users 1 2 Manage & purchase licenses Microsoft Office 4/2/2017 Add seats Open/FPP – Add 5 users Manage & purchase licenses 1 Click Add 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add seats Open/FPP – Add 5 users 1 2 3 Manage & purchase licenses Microsoft Office 4/2/2017 Add seats Open/FPP – Add 5 users Manage & purchase licenses 1 Click Add 2 Enter Product Key 3 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add seats Open/FPP – Add 5 users 1 Manage & purchase licenses Microsoft Office 4/2/2017 Add seats Open/FPP – Add 5 users Manage & purchase licenses 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add seats Open/FPP – Add 5 users 1 Manage & purchase licenses Microsoft Office 4/2/2017 Add seats Open/FPP – Add 5 users Manage & purchase licenses 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add seats Open/FPP – Add 5 users 1 Manage & purchase licenses Microsoft Office 4/2/2017 Add seats Open/FPP – Add 5 users Manage & purchase licenses 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add seats Open/FPP – Add 5 users 1 Manage & purchase licenses Microsoft Office 4/2/2017 Add seats Open/FPP – Add 5 users Manage & purchase licenses 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add seats Open/FPP – Add 5 users 1 Manage & purchase licenses Microsoft Office 4/2/2017 Add seats Open/FPP – Add 5 users Manage & purchase licenses 1 Need screenshot of the License screen with new licesnse count © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3 Add Partner of Record

Terms and conditions business policy partner experience Microsoft Office 4/2/2017 Terms and conditions business policy A subscription cannot have more than two years of service outstanding. No cancellation or refund. Service continues until end-date. Product Key subscriptions will receive SLA credit via end-date extension. partner experience Must be listed as POR to receive notifications & fees on direct purchase. Advisor fees are not paid for Product Key purchases. subscription management Users added midterm will result in a single new end-date for all users. Customers can utilize Credit Cards and Product Keys on the same account. A separate Product Key is required for each user when extending a subscription. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add Partner of Record 1 Add Partner of Record Manage & purchase Microsoft Office 4/2/2017 Add Partner of Record Add Partner of Record Manage & purchase licenses 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add Partner of Record 1 Add Partner of Record Manage & purchase Microsoft Office 4/2/2017 Add Partner of Record Add Partner of Record Manage & purchase licenses 1 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add Partner of Record 1 1 2 Add Partner of Record Microsoft Office 4/2/2017 Add Partner of Record Add Partner of Record Manage & purchase licenses 1 Manage & purchase licenses 1 Add Partner of Record 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add Partner of Record 1 1 2 Add Partner of Record Microsoft Office 4/2/2017 Add Partner of Record Add Partner of Record Manage & purchase licenses 1 Manage & purchase licenses 1 Add Partner of Record 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add Partner of Record 1 1 2 Add Partner of Record Microsoft Office 4/2/2017 Add Partner of Record Add Partner of Record Manage & purchase licenses 1 Manage & purchase licenses 1 Add Partner of Record 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Add Partner of Record 1 1 2 Add Partner of Record Microsoft Office 4/2/2017 Add Partner of Record Add Partner of Record Manage & purchase licenses 1 Manage & purchase licenses 1 Add Partner of Record 2 Need screen with POR attach © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3 Options for Renewal Hero Motion 1 2 3 Microsoft Office 4/2/2017 3 Options for Renewal 1 Customer buys new product key from Open and redeems online 2 Advisor sends customer order via MOCP, customer pays directly 3 Customer purchases seats directly on MOSP Hero Motion © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 Open Renewing at the end of the prepaid subscription Start Renewal Renewal Options 1 2 3 Customer buys new product key from Open and redeems online Advisor sends customer order via MOCP, customer pays directly Customer purchases seats directly on MOSP

© 2012 Microsoft Corporation. All rights reserved © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.